Lush Cosmetics Bucktown is known for its fresh, handmade, cruelty-free, and vegetarian products designed for bath, body, hair, and more. Customers consistently praise the store for its excellent customer service, with staff members described as friendly, knowledgeable, and eager to help. Many visitors appreciate the free samples offered, which enhance their shopping experience and encourage them to explore various products. The store also hosts engaging events, such as skincare classes led by an informed manager, where participants can learn about ingredients and make their own products. Customers of all backgrounds feel welcomed, and many have found the perfect gifts for others with the staff's tailored recommendations. Overall, the Bucktown location stands out for its commitment to customer satisfaction and creating a fun, ethical shopping environment.
Been here a few times and each time that I ran into Raye, their suggestions were always great and they are so professional and friendly, too. Loved coming here, will be back for sure! 10/10 recommend stopping by.
January 2025
Great, helpful staff. I don’t look like the typical Lush customer, but whenever I stop in to purchase shaving supplies, everyone is always looking to help me out.
November 2024
I had an amazing experience there, thanks to Caroline. She guided me through the products and helped me discover scents that truly changed my life. Her knowledge of the ingredients made the visit even more enjoyable. I left the store feeling thrilled and eager to try my new purchases.
