Lush Cosmetics Bucktown is known for its fresh, handmade, cruelty-free, and vegetarian products designed for bath, body, hair, and more. Customers consistently praise the store for its excellent customer service, with staff members described as friendly, knowledgeable, and eager to help. Many visitors appreciate the free samples offered, which enhance their shopping experience and encourage them to explore various products. The store also hosts engaging events, such as skincare classes led by an informed manager, where participants can learn about ingredients and make their own products. Customers of all backgrounds feel welcomed, and many have found the perfect gifts for others with the staff's tailored recommendations. Overall, the Bucktown location stands out for its commitment to customer satisfaction and creating a fun, ethical shopping environment.
Workers are super sweet and helpful with finding whatever your looking for.
August 2026
I had the best experience here today!! All of the employees were so kind, especially Janessa! She answered my one million questions and gave me some samples to bring back home with me. Will definitely stop by next time I'm in Chicago!
August 2026
Such a cute store !! Very attentive and knowledgeable staff.