MAID FOR CHICAGO

Most Recent Comments

• August 2023 by Shawn Moran
  I've had a lot of issues with a few past cleaning companies: showing up late, scratching surfaces and not taking ownership, and just not doing a very thorough job. I found Maid for Chicago through various searches and some research and after reading all of the great reviews I thought I'd give them a try. From the get-go, owner Dan was great to talk to. He understood my past issues and based on that, set me up with a team of two who he thought would be perfect. Today was our first cleaning with Ana and Leonor, a mother-and-daughter team who couldn't be nicer and they were terrific. They arrived 10 minutes early to unload and set up and started exactly on time. They were so thorough and did such a great job that I am going to continue to work with Maid for Chicago on a bi-weekly basis. Another bonus is that the staff are full-time and not contractors, which I fully support. Couldn't be happier and hopefully, this is the last company I need to try...seems to be that way based on day one.
• August 2023 by Ankit Patel
  Cancelled my appointment 2 days ahead of the schedule cleaning to accommodate an “emergency cleaning” for a recurring customer. How does one have an emergency cleaning need 2 days ahead?Was offered an alternate solution which was substantially inconvenient. Terrible business acumen.
• May 2023 by Nur Mannan
  I am giving my experience based on my experience with Dan. I think he has really earned these five stars. Initially I had used them about a year ago and I was not satisfied with the cost. I still reached out to them this year, this young man is so prompt, the cleaner didn’t bring a step stool, which generally the owner is supposed to provide, but Dan went and dropped it off for me, he contacted me and let me know of things I would need taken care of in the apartment not cleaning wise.
• October 2022 by Abby H.
  I've worked with multiple cleaning companies in Chicago, all with fabulous reviews and ratings. One was totally unreliable and kept cancelling, and another sent cleaners that did a very mediocre job. Yet another just would never call or email me back, so they lost my business. We just had our first cleaning from Maid for Chicago and it was great. I like that I can email them in advance to request specific additional items (like cleaning out the fridge) and they did an amazing job. I am a perfectionist about my house and they met my expectations, which my husband had concluded couldn't be done. I also like that rather than having contractors, this company actually employs their cleaners, which is a practice I'd like to support.
• February 2022 by Selena K.
  Maid for Chicago is hands-down the best cleaning service I've ever used. Their communication and other customer service are excellent; rescheduling appointments and setting recurring ones is easy. The pricing is clear and reasonable. The cleaners are prompt, friendly, and professional, and they make an effort to keep you with the same team. My partner and I have tried several different Chicago-based cleaning services over the years, and this one is the best by far.
• December 2021 by Mukund S.
  The service was very professional and thorough. I can comfortably say with all the cleaning services in Chicago, this at the top. I have a dog that sheds a lot, so there was a lot of pet hair. Erica was able to get all of it from on and in between the couch to the baseboards. With using multiple other cleaning services in the past, I can say this is the best one by far. The manager was very fair and did everything he can to work around my schedule, I would highly recommend this services for all.
• November 2021 by Aaron Baladad
  Maid for Chicago did an amazing job! Isidra and Veronica provided exceptional service and we are looking forward to our monthly cleaning service. Maid for Chicago has been by far the best cleaning service company we've found in Chicago. Suzy and Dan are absolutely fantastic to work with as well, customer centric and presented me all of my options in an easy to understand way!Service: Standard clean
• October 2021 by Jerome L.
  I needed a local, reliable, and professional company to perform cleaning service needs for our professionally run office. Special attention is required to meet our demands. "Maid For Chicago" exceeded our highest expectations!! Great communication, timeliness, and care. Highly recommended.
• October 2021 by Kc C.
  Erica was very communicative about the time of her arrival. She continuously checked in during her cleaning to make sure I was satisfied with the result and asking if she missed anything. She moved fast and I definitely got a great value for a great cleaning! Danny was great coordinating and following up for feedback afterwards. Would recommend as a good option for monthly cleanings!!
• October 2021 by Dan Goldenberg
  The big problem with this company is that they don't stay the time reported and will charge for more than the time they were in my home. The home 'unoccupied/occupied' feature on my Ecobee let me easily track this.Services: Deep clean
• October 2021 by Dan G.
  I don't really write Yelp reviews. If I had written one previously, I think it was years ago and probably under an old email address. So you know I must be pretty inspired to write one. The cleaning team who came out was very nice but there were a few issues. For instance, losing the keys I gave them the first time I met them. The other issue, is the owner will give you a time they will show up at, and then the team will unexpectedly show up at another time. Which is kind of an inconvenience. But those two issue are no biggies, the big problem is they don't stay the time reported and will charge for more than the time they were in my home. The home 'unoccupied/occupied' feature on my Ecobee let me easily track this (I don't like to home when they are cleaning). And I am not talking about 10 or 15 minutes off, but 30, 60, and 30 minutes respectively for three of the four times I was serviced. So after the first two times (when they were doing longer jobs since I was a new customer) I was charged for more than the time than the team stayed (which again, I could see thanks to my Ecobee). I had to call in to the owner and get my bill adjusted. He basically called it a 'mixup' with the time estimate he told me and the time he told the team. (Funny though, how each time the 'mixup' was in his favor in terms of the amount charged). The third week they stayed the regular two hours they are said to work for. Did a good job and I got charged for the two hours. Fourth week, they arrived 90 minutes earlier than the scheduled time that I was told by the owner Dan. That's when I found out they didn't have the copy of the keys I had given them. They claimed I never game it to them, but then I was thinking to myself, how did they get in the previous two cleanings? Whatever, no biggie. But I told them to give me 30 minutes as I wasn't showered, etc and I don't like to loom over them when they work. So at 1:30 pm, I let them in to work and I left. I got back at 3:10 with a new set of keys but they were gone. (I don't know what time they actually left as I didn't check my Ecobee, but at best it was still 20 minutes short of 2 hours). I am thinking to myself no biggie, but I wanted to call the owner Dan just to make sure I was billed for the correct amount of time since I was thought they were suppose to clean for at least 2 hours and especially given the 'mixup' for the first 2 weeks. Then all **** broke loose and this guy Dan freaks out on my on the phone. He keeps telling me you have a 2 hour minimum. And that's it on the website. I said, I know that, but they didn't stay for two hours. But he kept trying to do this deflection and twisted logic to claim I don't want to pay for 2 hours. I keep telling him whatever the time they stayed for is what I will pay for. He says something to the effect that they must have been done cleaning and that's why they left early. I think any person with common sense knows cleaning is one of those things 'you are never really done with'. In other words, you can always do more. I don't expect my place to be spot less after each cleaning. I think of it as a long term ongoing project where I pay for whatever time serviced to me. And after each time there were easily spotted areas that were not cleaned, which again is fine if you are putting in the time I am paying for. He gets frustrated, as I think he realizes this is a customer he can't bamboozle and says he won't have the team out there anymore. He then threatens me about writing a bad review. Hilariously, I had never even mentioned the word 'review' on the phone. He just brings it up out of the blue. I am just like I never even said the word 'review' and I ask him why he brought it up...he goes off on how other people leave him bad reviews, etc. And I thinking to myself with this type of attitude and my experiences so far, 'I can see why.' He then tries to 'negotiate' with me, that he wil
• September 2021 by Dan N.
  I don't really write Yelp reviews. If I had written one previously, I think it was years ago and probably under an old email address. So you know I must be pretty inspired to write one. The cleaning team who came out was very nice but there were a few issues. For instance, losing the keys I gave them the first time I met them. The other issue, is the owner will give you a time they will show up at, and then the team will unexpectedly show up at another time. Which is kind of an inconvenience. But those two issue are no biggies, the big problem is they don't stay the time reported and will charge for more than the time they were in my home. The home 'unoccupied/occupied' feature on my Ecobee let me easily track this (I don't like to be home when they are cleaning). And I am not talking about 10 or 15 minutes off, but 30, 60, and 30 minutes respectively for three of the four times I was serviced. So after the first two times (when they were doing longer jobs since I was a new customer) I was charged for more than the time than the team stayed (which again, I could see thanks to my Ecobee). I had to call in to the owner and get my bill adjusted. He basically called it a 'mixup' with the time estimate he told me and the time he told the team to clean (Funny though, how each time the 'mixup' was in his favor in terms of the amount charged). The third week they stayed the regular two hours they are said to work for. Did a good job and I got charged for the two hours. Fourth week, they arrived 90 minutes earlier than the scheduled time that I was told by the owner Dan. That's when I found out they didn't have the copy of the keys I had given them. They claimed I never game it to them, but then I was thinking to myself, how did they get in the previous two cleanings? Whatever, no biggie. But I told them to give me 30 minutes as I wasn't showered, etc and I don't like to loom over them when they work. So at 1:30 pm, I let them in to work and I left. I got back at 3:10 with a new set of keys but they were gone. (I don't know what time they actually left as I didn't check my Ecobee, but at best it was still 20 minutes short of 2 hours). I am thinking to myself no biggie, but I wanted to call the owner Dan just to make sure I was billed for the correct amount of time since I was thought they were suppose to clean for at least 2 hours and especially given the 'mixup' for the first 2 weeks. Then all hell broke loose and this guy Dan freaks out on my on the phone. He keeps telling me you have a 2 hour minimum. And that's it on the website. I said, I know that, but they didn't stay for two hours. But he kept trying to do this deflection and twisted logic to claim I don't want to pay for 2 hours. I keep telling him whatever the time they stayed for is what I will pay for. He says something to the effect that they must have been done cleaning and that's why they left early. I think any person with common sense knows cleaning is one of those things 'you are never really done with'. In other words, you can always do more. I don't expect my place to be spot less after each cleaning. I think of it as a long term ongoing project where I pay for whatever time serviced to me. And after each time there were easily spotted areas that were not cleaned, which again is fine if you are putting in the time I am paying for. He gets frustrated, as I think he realizes this is a customer he can't bamboozle and says he won't have the team out there anymore. He then threatens me about writing a bad review. Hilariously, I had never even mentioned the word 'review' on the phone. He just brings it up out of the blue. I am just like I never even said the word 'review' and I ask him why he brought it up...he goes off on how other people leave him bad reviews, etc. And I thinking to myself with this type of attitude and my experiences so far, 'I can see why.' He then tries to 'negotiate' with me,
• June 2021 by E H.
  Loved that they showed up early and were friendly. They were also able to accommodate us on short notice, which is greatly appreciated. They generally did a good job wiping down our already fairly clean space. I followed up with a more thorough dusting and vacuumed a forgotten staircase after they left. I had also requested a green clean and they ended up using Clorox in the bathrooms due to one of the showers having tougher spots. I would've preferred a gentler clean (even if not perfect) due to my allergies and having a young baby. Make sure whatever you request while booking is documented and repeat it to the crew before and during their work to ensure smooth sailing. The managing office is highly responsive, which is a plus. I would consider working with them in the future as needed and following my own advice mentioned here for 5/5 cleaning.
• June 2021 by Adam Bogrow
  Overall the crew did a very good job cleaning, they cleaned spaces that our prior cleaning service never touched and Maid for Chicago brought it to our attention that they cleaned it and it looked like it hadn't be touched in a long time. It was easy to book service and the communication was easy. We plan on using them regularly going forward.Service: Standard clean
• May 2021 by Whitney Sullivan
  We have used maid for Chicago for both deep cleans and standard cleans and every time we are so satisfied. They work so hard and are efficient but thorough. We will definitely Be continuing to use this lovely company for years to come! They are on time, easy booking and great communication.Do yourself a favor and hire this company for their services. We have a dog that we unfortunately let on our couch often and after the cleaning the other day our couch is spotless and it looks like we don’t even own a dog :) so grateful for their hard work!Services: Standard clean