-
October 2023 by Brandon Simon
The pharmacists here are rude and unhelpful.
-
September 2023 by Gaz H.
Feng shue is awful and the vibe is sub par. They do have most of the things and have good operating hours. Convenient location. And parking. But how these guys manage to make a clean, well stocked modern supermarket feel like a post-apocalyptic wasteland...its a talent.
-
June 2023 by Jeffrey S.
It's in a convenient location, but I will say the lanes are always under staffed. Recently they stopped letting people do self checkout on a register with an actual belt, which makes checking out if you have more than a handful of items very difficult.I feel for the store as they have a shoplifting problem given the proximity to Noble Academy next door, and having to police dozens of kids at a time. But still it makes shopping very inconvenient.Cleanliness varies, often times things are under stocked especially near afternoon. If you're buying meat try to do it in the AM or they will be out. Often times the hot bar area can have an unusual smell.Finally a lot of the staff show contempt and disgust towards customers. When I purchase alcoholHere and self checkout, and then require someone to check my ID, consistently you can expect whoever is baby sitting the self checkout to look at me with a death glare for the inconvenience of having them get off their phone.
-
May 2023 by Lisa P.
Definitely enjoy visiting this location; I frequent this one the most and have no issues navigating the isles. They always have the freshest produce, and meats and the prettiest floral selections. I also love when I am on time for the free samples, you never know when they will be out, but I love when I catch them.
-
May 2023 by Julia T.
Woof. I am done here. I have be going here three years because it is the closest place to my house. It is so stressful every time I go. I go midday to avoid crowds and they never have enough registers open and there are still long lines. And a few time have only had self check out open. The baggers use a bag for single items and waste so much, even when I bring my own bags they fill them a third full and move on. The people behind the meat deli completely ignore me, even after I request help. There prices are ok and their selection inconsistent. The mislabel sale items that don't ring up as on sale at the register. Also, all those cheese and hummus is on the first floor and it is a pain to get down their with a cart. I leave this place every week frustrated. I am going to start driving farther to go elsewhere.
-
April 2023 by American_made_1961 IG
I have been using the New City Marianno's due to the customer servioce from Nazreen and Tom. I forget the younger new fellow's name that has been helping but he is also outstanding. I have moved to Lakeveiw but still use the new city pharmacy (Marianno's due to the staff).Thank You Nazreen and Tom you two are awesome.Jim
-
March 2023 by Curtis S.
The Mariano's bar on a Friday evening is a magical place where drinks cost $3 (with no tax), live music plays, and the vibes are all over the place. I never want to leave
-
February 2023 by Brianna M.
The offerings are great however I just moved to a new area in Chicago and went to the Mariano's on Ashland for the first time. The cashiers were laughing at the fact that I was buying gluten free items and were ignorant to the fact of what that meant. I'm glad to know that your employees think food allergies are funny, even after I told them what it meant. Won't be shopping here anymore. Thanks.
-
October 2022 by Long W.
Two stars for my horrible shopping experience. This Mariano is inside a shopping building. For the parking, you have to press a button, get a parking ticket, after shopping, get a parking validation for free parking. Two time, lost my parking ticket tow times. Then I have to pay $26 for it. I'm not watching a movie nor dinning in , just got couple of snacks and got fine for $26? Of course, Mariano would not help me on that, but I'm not going to feel bad for a small piece of paper ticket anymore. Stay alert , don't lose it!!!
-
October 2022 by Jon G.
Prices posted on countless items come out higher at the register. Issue has been going on for quite some time and is across every Mariano's I've shopped. I've pointed this out numerous times to the staff. I don't blame the staff. They manually correct, but it takes a while and not realistic to do when there's a line of people waiting. This is a serious issue, and it's only getting worse. This rarely happens, if at all, at other grocery stores like Jewel, Aldi, and Whole Foods. It's a Mariano's issue, and it began when Kroger purchased Mariano's.
-
October 2022 by B S.
Salad soup bar closed before 5:30 and sign says until 7: place is super dirty and lame!!
-
October 2022 by declan c.
i have a personal vendetta with this mariano's. layout is awful and the produce is always picked off or has bugs. also doesn't accept apple pay... it's 2022
-
September 2022 by Amanda George
If you’re looking for a place where the pharmacists have the biggest hearts, then look no further! They are the most hard-working, patient and knowledgeable staff I’ve ever experienced. It’s just so nice, in those moments when you’re sick and feeling your worst, to be treated with such a high-level of care, kindness and expertise. I love each pharmacist there and only have positive things to say! But I would like to give a special shout out to Tom and Nasreen, both of whom I’ve know the longest. They have helped me out of countless medical dilemmas. I always know I can count on them and trust them! This pharmacy seriously goes FAR above and beyond their basic responsibilities and does so with a smile. Thank you Mariano’s pharmacy staff!
-
April 2022 by Ben K.
There's always something that goes wrong at Mariano's whether it's getting home and realizing you bought items that already expired, card readers that don't work, crappy produce, or rude employees. They have a good selection of snacks, wine, and international items but you're much better off shopping elsewhere.
-
March 2022 by Carol T.
Cashier was completely incompetent.. Could not figure our any of the produce codes. Tried to overage mr constantly claiming he didn't know. Told me my credit card was with a 100k limit was denied over and over again until I called a supervisor over who yelled at him. Train your staff better Marianos's, I'm embarrassed for you. .