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March 2024 by Leon W.
Disregard the negative reviews. We went there on Sunday and were greated by friendly, patient and knowledgeable sales people. We already called two brick and mortar stores and looked at many internet sales locations for furniture. We bought a sofa, end table, tv stand and love seat. The price including quick delivery and setup was less than online and the other stores we called. We were in and out within an hour. They delivered on Monday afternoon and the two who did the unpacking and setup were neat, polite and nice. By the way I bought from them 20 years ago. While we were in the store we heard another customer who became angry and walked out because he could not get them to lower their price. Is it possible that some of the bad reviews were from similar would be customers or lookers.
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October 2023 by Teresa Ortiz
I've been a Majen customer for many years. They make you feel comfortable when shopping for for furniture there, they let you walk thru the store and let you decide what furniture you want to buy. In other furniture stores I've been they follow you all the time. I usually walk out of the store when that happens. Marjen personnel is very friendly and courteous. Their prizes are great...
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September 2023 by Renata M.
I absolutely agree with the fact that it is not a customer friendly business at all. I spent over $6000 through the years between 2012 and 2023. I decided to go back and shop. The store was disgusting and filthy! I did find a couple of pieces that I liked and when I asked for a small discount I was told big NO! They were very obnoxious and basically told me to leave. Just go to Ashley furniture,the same selection and better deals! I did .
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June 2023 by Michael Pinto
We have shopped here twice and both times walked away feeling not only that we received a great value, but that we were valued as customers. We appreciate that the salespersons were helpful, but they were friendly as well. What they don’t have in stock, they will order for you. The delivery and set up offerings are top notch. Local business with great customer service and delivery options all over the city and into Indiana and Wisconsin. We will be back.
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May 2023 by R P.
DO NOT SHOP HERE! ABSOLUTELY NIGHTMARE OF AN EXPERIENCE FOR MONTHS!To begin with they sent delivery guys that scratched up my brand new hardwood floors. Those guys did not complete the job and they sent two more guys later on and they were high as a kite! Those two guys left my place and came back three times trying to obtain the proper tools. Finally, THEY ASSEMBLED THE FURNITURE USING TOOLS THAT I GAVE THEM. They definitely did not know what they were doing. They did not how to separate a bolt from a nut. I had to show them how to do that. They broke two pieces of the wood on the bed that I had delivered.I immediately contacted the store. They did not email or contact me back. I finally went into the store and showed them the pictures and explained to them everything that happened, including the two guys that were high as a kite and wreaked of cannabis. While they were in my home. I felt extremely unsafe. Having too men in my home who were high, did not know their job, and I live alone. Originally, I was told that they had a guy that dealt with such floor situations and they would order the parts to fix my bed. It's 3 months later and I am still waiting. I have been following up regularly. Every now and then I get a phone call back saying things are still pending. Then I got a phone call saying that their guy was not able to do the floors and that i should get my own estimate and sent it to them. I did exactly that. I had a person come in and get an estimate and sent it to them. And then their reply was that they are not going to fix the floors and that I was lying that their guys scratched up the floors.I have been getting the run around for months now. They just bounce it from one person to another.EMPHASIZING DO NOT SHOP HERE!
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May 2023 by Hammal Albulushi
I'm changing my review to 4 star as they have fixed the delivery issue. Any how the furniture are good thank you
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April 2023 by Melce
Just had my new couch delivered, looks great, feels great!The delivery guys were great, very careful not to damage anything on their way in. They even took the time to remove a light fixture to prevent damage and reinstalled it before they left. They also took all the plastic wrap and cardboard with them.Great experience all around, the day of purchase was quick and easy, we went in knowing what we needed, found it, and set everything up within twenty minutes. I'll be recommending and coming back for my future needs.
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April 2023 by James Hastings
A really great store, large selection, great service. What ever kind of furniture you have in mind just talk to the sales people and they ll get what you want. As for delivery, it's wonderful, they put together EVERYTHING, very friendly, very professional!!
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February 2023 by Joseph Marra
This furniture store is great, the prices are unbeatable and they’re quick to deliver. I was looking for a dresser at a decent price that will stand the test of time and I got one here at a great price. I came in at 1:30pm and asked if they could deliver it the same day, it was in my apartment by 5pm. The delivery guys were super nice, respectful, and genuinely pleasant. Great group of guys and great store, will be back for any other furniture I need!
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November 2022 by Danielle K.
On Nov 8 I received a couch that I purchased from Marjen, and it was damaged in five separate places. I took pictures of the damage and contacted Marjen immediately. The delivery driver also took pictures before he left. I was told the couch would be repaired but no discount would be offered because the couch was already discounted because it was an older model. It was still supposed to be a new, unused, undamaged couch however which I paid over $1,000 after delivery fees. I was not satisfied with that and asked for the couch to be returned or discounted as it was damaged in multiple places. I was told no but that someone would contact me about repairing the couch. It is now Nov 29, 3 weeks after receiving the damaged couch, and I still have not had any resolution. There has been little explanation as to why I received a damaged couch, just the assurance that it would be repaired. I now have had a damaged couch in my living room for three weeks that I paid full price for. This is the third couch I have purchased from Marjen and will likely be the last if we aren't able to come to an agreement or resolution. I emailed Marjen again today and will update this review if we are able to come to an agreement.
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October 2022 by Rob L.
the in store purchasing experience was good. The delivery guys were very professional and worked quickly to set up my furniture. Where things take a turn is there was an issue with both the dining table and couch I received. There was a piece that did not fit the table and there was a flaw in the fabric of the couch. the delivery guys called the store and told them about it. I should follow up in a week. I did that and was told the technician had the piece for the table and the fabric and would be calling. It is now almost a month and nothing has been fixed. I have called and left messages. I am told someone will call me the next day and no one calls. Or we set up a date to chat and the date comes and goes with no phone call. I would take your business elsewhere because they get your money and if there is a problem they do not care to correct it. Do not bother shopping here, go elsewhere and spend a little more so the quality will be much better.
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July 2022 by Scott A.
Great experience shopping here. I got all that I needed and the prices were incredible. The staff was very helpful and attentive as well.
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July 2022 by Sherri Jonas
Very rude establishment...I canceled my order with my bank when I still did not receive my merchandise 4 months later. Never returned my calls.
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May 2022 by fatima miller
We've been dealing with marjan for many years now good furniture budget friendly nice staff 5 stars
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April 2022 by George E.
Fits your budget!! Helpful staff, affordable. They deliver and take away your old stuff for free (from our location anyway).