Marshalls is a store full of surprises with new items arriving weekly. It offers a big variety of goods across fashion, home, kids, and more, featuring brands at discount and clearance prices. Shoppers love digging for finds like home organizers and kitchenware, noting good quality for the price. Experiences vary by location; some find stores completely organized and nice, while others report them as very cluttered with poor customer service and occasionally rude staff. Despite inconsistencies, many customers love shopping there and plan to return.