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November 2023 by Madeline Dowling
JJ was a great help. He made mattress shopping pleasant and even fun. He knew so much about the different options and really helped us make a good decision.
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November 2023 by Mitchell Kroening
I had a wonderful experience, purchasing a mattress with Thomas. I would say Thomas is more knowledgeable than many of the other experts I spoke with, he also was a very honest gentleman who I did not feel pressured by Thomas explained to me the benefits between a king and a queen, and made a reasonable argument for both, leaving the decision in my hands, but equipping me with the information necessary to make a good choice. I was extremely impressed with the level of service. I eagerly await my delivery, but if it’s anything like buying it, I know it will go smooth.
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November 2023 by Elyse Kamps
John (JJ) was wonderful. Made buying our mattress tonight with our 2 year old in tow a breeze. He stuck to our budget, answered my many questions honestly and knowledgeably, and gave us his prompt and attentive service from start to finish. Thank you!
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November 2023 by Letanya Willis
1 of the best mattress companies I have ever seen. I called for a mattress they asked for when did I need it and they delivered it less than a hour. Very affordable and good quality. This is my second time using them and I promise you won’t be my last. Thank you guys
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September 2023 by G Adams
Great customer service! Thomas was very knowledgeable and helpful. He answered all my questions and helped me to pick right mattress for me. Highly recommend Thomas and his team!
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September 2023 by Melissa Getman
Thomas was incredibly knowledgeable and helped us find the right fit for our new mattress. His customer service skills and expertise were really appreciated and we will definitely be back for future home needs!
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September 2023 by Andy Miller
Shopping for a mattress can be overwhelming, but our experience at Mattress Firm was nothing short of exceptional, thanks to Thomas. From the moment we walked in, he was incredibly attentive, taking the time to understand our needs and preferences.What set Thomas apart was his extensive knowledge of the products and his non-pushy approach. He guided us through our options, explained the pros and cons, and helped us make an informed decision. There was never a moment where we felt pressured to make a purchase.Thanks to Thomas, we are now the proud owners of a mattress that promises years of restful enjoyment. If you're in the market for a new mattress, I highly recommend visiting Mattress Firm and asking for Thomas—you won't be disappointed!
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September 2023 by Jeremy Cooke
Thomas was phenomenal. Really knew his stuff and showed me a range of options. Because he was so good I didn’t hesitate to buy a second mattress as I felt comfortable I was making the right call and getting the best price available.
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September 2023 by Danielle Nitardy
We came back to visit Thomas once we were ready to buy our bed because he was the best. He didn’t pressure any sale, played super awesome music and knew his stuff. We feel so confident in our choice and grateful for his perfectly chill disposition
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August 2023 by David Eschler
Our salesman, Phil, was incredible! Truly a knowledgeable pro. We were surprised to learn than he is taking his talents to the PGA superstore, but they’re getting a real sales stud. Looking forward to a better nights sleep and maybe a new pitching wedge.
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July 2023 by Camden Ford
Purchased our first proper mattress today and my girlfriend and I were incredibly impressed by Phil’s knowledgeable and competent, laid back salesmanship. As we walked out, my girlfriend remarked “that was so easy” which isn’t always the case when making a several thousand dollar purchase as a couple. Really underscored the value of trying products in person with specialized sales staff. Thanks Phil and Mattress Firm for a phenomenal purchasing experience!
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July 2023 by Kailee Sweeney
Tom was great in helping me get just what I was looking for. He is super knowledgable about all the features and getting the right quality for the right price. I love my new bed!
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June 2023 by elliott stepusin
highly recommend buying a bed from phil. very knowledgeable, honest, thorough, and practical. process was straight forward, quick, and he accommodated our specific needs around moving.
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June 2023 by Chloe Swindells
My partner and I went to look for a new mattress as we were sizing up our frame. Thomas was there the first time we went to look around and was extremely helpful and knowledgeable! He gave us some info on what we might be interested in based on our preferences & then let us try things out in the store ourselves. We returned back a week or so later and were in and out in 15 minutes having purchased a new mattress! He helped us through the entire process and made everything super straight forward. I would highly recommend the Wicker Park location if you're in the area!
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June 2023 by Brendan Minot
Just had a wonderful experience with Phil and left with a perfect mattress for my wife and I. Phil made sure that we made the right selection without pushing anything unnecessary. As a couple, my wife and I were unsure of exactly what we needed but Phil found the perfect set up within our budget. We were able to get a mattress delivered, set up and within budget all under 24 hours. A pleasant experience to help make a large purchase that we will have for the next decade.
