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May 2024 by Timothy Kirby
Where to begin? I'll start with the management. Leticia, the manager on duty, told my partner they were out of ketchup when he asked for more. Leticia and her coworkers were consistently rude to every customer they interacted with and then gossiped about them in Spanish. Surprise! We understand Spanish! Two separate customers were berated and talked to like BASURA as they tried to get a key to a bathroom. We waited and waited for our food, other people came & went, still no food. My partner asked LETICIA if our food was ready & he heard one of the workers talking to a coworker (in Spanish) they gave someone else the order so they had to remake it. In fact, this entire environment feels toxic as you sit and listen to employees talking horribly to their customers. You need to start from scratch with this staff. Get rid of them all & hire employees who can do their job without all of that awful attitude. No apologies, no respect, nonexistent service, no ketchup (???) We're in Chicago, and there's another McDonald's less than half a mile away in either direction. Yes, you DO have ketchup! What an entirely disappointing experience. We won't ever be back, there are plenty of other places where the inmates aren't in charge of the asylum. Don't take my word. Read the reviews for this particular store. Everybody's saying the same thing. Bye, Leticia!
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April 2024 by Mark Longo
What are your business hours for walk in clients?? This is crazy !!! It’s not even 11pm
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March 2024 by Greg Webber
This McDonalds location employs a scam parking company called "Innovative Parking Solutions" that regularly violates the law by booting cars before 10 minutes have passed. This is against IL Ordinance O2017-3895.
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March 2024 by Frankie Mora
Will definitely be going back here again.Parking: Plenty of room to parkKid-friendliness: Playful areaWheelchair accessibility: Easy to access to go anywhere
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March 2024 by Rodney Harmon
Friendly
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March 2024 by Itsmarbit
Lazy people at night talk about they close when it say they open 24
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March 2024 by Vic Runsewe
How do you go into a mcdonald s and get the worst customer service. The latino manager was really rude I mean rude. She was so rude and ignorant that I had to write a review. The owner should not have someone like this running there establishment. This was 3-1-24 1240 pm. The lady refused to give her name and after they messed upmy order three times she came from the back to argue with for reason because the situation was almost resolved until she decided to abuse her authority. So sad will never come here again and Inwork here daily.
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February 2024 by Hayden Smith
Nailed the mcdouble. Iced coffee too watery and too
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February 2024 by Aisha Lopez
Great deals every month and prices are great!
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February 2024 by HolyPoints
They forgot to put in my order of 2 out 3 big pancake order at 7am. They play around too much in morning shift. Fyi 1 star
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January 2024 by Mariangely Rivera
what can I say! the fact that you enter a restaurant have someone just eating all types of outside food different food and different beverages there is ridiculous and the fact that you walk in this restaurant and see people there selling things to employees like shampoos, lotions, soaps, detergents you name it,! I mean it would be nice if they take all of that outside...Kid-friendliness: just happy meal toys there is no playground there for the kids
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January 2024 by suchitil gomez carmenaty
I go from time to time. Depending on the work shift, the
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January 2024 by Seantel Hill
Fries were very salty and cold.
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January 2024 by Руслан Курманалиев
terrible and rude employees in drive
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January 2024 by Paulette Pressey
Parking: North Broadway, plenty of places to park...Kid-friendliness: The staff and the atmosphere was very kid friendly ?Wheelchair accessibility: The wheelchair accessibility is available at both entrances..which is Great!!