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January 2024 by Jessi Zabarsky
I’m new-ish to the area and I think this will be my go-to mechanic! I’ve been to them three times, and they’ve been really lovely and helpful. Yesterday they fixed a nail in my tire within an hour of me showing up, at no charge.
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January 2024 by Rose Johnson
I had a great experience with our local Meineke car care center. They repaired my car in record time.....and have the most engaging customer service manager. He is polite and informative.
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January 2024 by Michael Hancock
Top notch, exceptionally reputable.I had what I thought was a flat tire and it was just the air was let out. No charge. I also overheard two employees talking about a repair and that they could perform it but there might be additional issues only a dealer could repair, so they called the customer and told them they’d be better off having the repair done by the dealer instead of risking causing the customer to pay more. The manager was also discussing a repair over the phone with someone and asked the customer if they would like the manager to call their father and explain the issue to them, which they did. Very impressive customer service.
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January 2024 by Scott Judd
Awesome service, Luigi was great getting me in quick with my dead car, assessing and repairing the issues same-day. Great service, they even drove me home while they finished the work. I have found my new local repair shop and will be back for sure.
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January 2024 by Trevor Hendrix
Fantastic service. Luigi answered all my questions over the phone and was able to save me money on my car. The job was done carefully so I felt taken care of and I was able to pick up my car the next day.
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January 2024 by Joe
this mechanic shop did a very good job on working on my suv, leaving it basically brand new. Thank you so much for the great service, keep up the great work. -Jesus
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January 2024 by Alula Mena
Exceptional Service from Luigi at Meineke!I had an outstanding experience at Meineke, thanks to Luigi! Despite a busy schedule and a long queue of cars, he went above and beyond, accommodating me even when I arrived 30 minutes before closing. Luigi's kindness, professionalism, and resourcefulness truly stood out. He even helped me with discounts and offered a warm cup of coffee in freezing Chicago weather. His dedication, especially during a rush, deserves a special mention. Highly recommend Meineke for top-notch service, and a big shout-out to Luigi for his 5-star service!
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December 2023 by kathy swanson
I'm distressed by my contact with the shop at 7001 N Western. I had my 2014 Suburu towed there yesterday with what I thought needed a new starter. I got a call letter saying the flywheel was broken or loose. After researching this issue it is clear this is not a problem with Suburus. I'd been told this would only happen if the car was driven over very rough terrain which I never do. So I asked the shop to leave off the work as I intend to get a second opinion from the dealership.The shop then called me to say I owe $614+ in order to get my car- $160 for a diagnostic which I never authorized and the cost of 2 1/2 hours of labor to remove the starter which turned out to be fine and to replace it. This was all done without first testing the starter.I need to get my car back but believe l've been overcharged I would hope to settle this encounter for less than the amount charged. Can you please help me? Kathy Swanson
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December 2023 by Kurt Roeder
Luigi was great, explained everything in depth and was honest. Service was fast! Took my car in for a full brake job and a rattling tail pipe, got my car back in about 4 hours. They won't sell you on anything you don't need. New management is excellent. Been going here for years...
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December 2023 by Diego Guijosa
These guys are solid. My last mechanic had no idea of certain problems with my 2010 Ford Explorer. Back and forth visiting the same mechanic just to continuously give them money. I happened to go here one day because my old mechanic was closed. I’m glad I did too. They managed to get a solid idea of how much was wrong with my car. Although I would’ve loved to save money in the visit, no car is ever cheap and the repairs will saved me money in the long run anyway. Thank you again.
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November 2023 by Beatrice V.
I took my car to the Meineke at 7001 N Western in Chicago due to a low tire pressure alert on my Subaru's dashboard. What followed was a pleasant meeting with Luigi, the very personable manager, who had an employee take a look. Turns out it was a routine issue that didn't require any service. I was relieved and won over as a future customer when Luigi kindly waived a service fee. As this shop is so much closer than my regular Subaru dealer and service here definitely has a more personal touch, I'll definitely return to this Meineke for future service.
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November 2023 by Darryl Olive
Your person at the desk was helpful and hoping to do wire work than I came for. I will not be returning because your prices exceed what I am willing to pay for work that I get done at other places for much less. Example the cabin filter $55 for the part that cost $15.I have a turbo charged engine so it takes an additional quart of oil and to go from $89 to $129 for that quart is ridiculous.Service: Oil change
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November 2023 by Dennis Bricault
For many years, I've been bringing my car here for regular service and the occasional emergency. I've always received very friendly and knowledgeable service with a clear and detailed explanation of the charges.
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September 2023 by Justin Stump
Prompt, professional and friendly service at the front desk. Highly experienced mechanic staff, willing to explain diagnosis/solution as requested.Services: Vehicle Inspection
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September 2023 by Yvonne E. Nieves, RMT
Love this place, they are fast, efficient, no hidden prices, and I love their text messaging service with updates. The staff is wonderful, professional, friendly, and no nonsense. They know their customers and do their work. Love them!
