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November 2023 by Izzy S.
So... I go with the intention of finding a shirt and pants for a dinner party and I leave with much more. As I walk in, a sales associate immediately finds me and asks how he can help. I tell him, and he takes my measurements. Then he goes off and begins choosing items that I might like. I end up in a dressing room trying out a shirt and pants. I come out to a pair of shoes, sports coat, winter coat, and belt. Oh, and let's not forget the hankie and socks. Everything fit well and the accessories looked great. I bought it all. Honestly, the best part of my experience was the sales associate (sorry, forgot his name). He somehow knew what I would like and picked it out. He anticipated my needs and saved me so much time. I loathe shopping and he made it pleasant.
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October 2023 by Isaac T.
I was assisted by Max and Keisha. Keisha is the nicest sales person I have ever met. Max was knowledgeable and helpful as well. Keisha made sure that everything went as smooth as possible and went above and beyond. I came in for my tux as the Groom for my wedding in two weeks. Even though I'm cutting it close she got everything together and even made sure that my groomsmen were taken care of; and they weren't even in the building. I can't stress how seamless she made the process. She treated me with a level of service I'd expect from a family member. If you want to feel valued as a customer and appreciated, come to this location; the best experience I've had shopping for clothes thus far. Thank you so much!
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September 2023 by Eric Prince
James was great. He let me look around at my pace then helped me find a great jacket to match what I had picked out. And he took great care in preparing my clothes to go. Thank you, James!
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September 2023 by chris
Needed a suit for a wedding. The lady I worked with was very friendly. Walked in, got fitted, got altered, purchased, and walked out with a new suit all within 30 minutes. Thank you!
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September 2023 by techguy21
The staff was great and very helpful. Unfortunately, the manager was not. After I pick up my suit, I will not be returning.
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September 2023 by Brew Brewsster
NOthing fits and missing items when reserved a week prior. Michigan St store in Chicago is terrible...
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September 2023 by Tapan Desai
I bought a suit recently. The staff was super friendly and the delivery was quick. A bit overpriced considering the available suit designs.
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September 2023 by Harrison Garcia
The staff are very friendly, extremely helpful with helping you find exactly what you need and in exactly your size. I worked with Zion he was a very nice guy and got me a great pair of pants at a great price. Give the guy a raise please. They also have a very nice clearance section if you’re looking for a deal
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September 2023 by Cullen McMillan
James did a wonderful job at assisting with purchasing a specific suit for a wedding. Very friendly and helpful.
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August 2023 by Debra L.
What a pleasant shopping experience at the Mag Mile location. I brought my husband into the store under duress. He needed a dress shirt and we left with multiple items. The store had plenty of staff and we worked with Forestine who was terrific. She was patient and efficient and listened to our needs. I recommend this store and its staff.
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August 2023 by Alex Nahon
The gentleman helping me was great. Got me all set up with my accessories within 20-30 minutes.
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July 2023 by Andrew D
I spent like 400 dollars here and they gave me a hard time about returning a 60 dollar belt… give me a break… Made me try to dig through my email for a receipt while they could have easily pulled it up from my account.
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June 2023 by David DM
I do not recommend buying and getting your suit tailored here. I purchased a full suit that needed to get tailored, both jacket and pants. They took my measurements and told me to pick it up in about 10 days. When I picked it up, the pants were completely ruined. There were lose threads everywhere and incorrect measurements. They had to throw them away because they were completely damaged. They had to get me measured with new ones. Long story short, they tailored them incorrectly several times within a month. I had to go to the store 5 times to get the correct sizing because every time I went to pick it up, they had the wrong size or they forgot to tailor something. Waste of time and poor tailor service.
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June 2023 by Barron Smith
James is my hero. He did an amazing job getting me set up for the most important day of my life! Everything was done quickly and I can't express how grateful I am that James greeted me.
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June 2023 by Brian Bird
Ishmael was fantastic. He went above and beyond and made sure I got what I actually needed rather than what I thought I needed. Surrounded by all of these big expensive brand name stores, this was truly a hidden gem.