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November 2023 by Barnyarne TrillionDollarMob
Store never open when it supposed to be open employee always late or hiding in car ?????????? let’s improve this please
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November 2023 by Raymond Moreno
Damaris helped me more than she had to! IM VISITING THIS LOCATION NOW INSTEAD OF THE ONE CLOSER TO ME! Super friendly environment!
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September 2023 by Emma I Rodriguez
Very good!!! Everytime I visit the store I have a great experience!!! They answer my questions & help me with any problem I have!!! Thank you very much!!!
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August 2023 by Dum apa
They are lying, the prices are much higher than the prices on internet.
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April 2023 by John Beckley
Jesus was a great help. Definitely will return for the home internet
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March 2023 by Jessy Vasquez
I bought a phone didn't realize the next day my phone was giving me hard time to make calls green lines on camera now I'm having bad signal and can't send messages I called immediately to explain to them my situation. The girl there sopposably put in an order to get a new phone it has been three weeks already and still haven't received nothing.ive had left messages there for her to get in contact with me and havnt her from her or anyone else in charge. She is unprofessional unreasonable not standing on top of things and getting back to her customers ... It's also obvious she never put my order in and here I am with a messed up phone not being able to do nothing.i also herd this is not the first time she doesn't do her job. I believe her name is dynamaris ..
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December 2022 by Nixa Tabora
(Translated by Google) I switched from biota to metro Damaris helped me with everything. I highly recommend the easiest thing to do to change companies!(Original)Me cambié de biota a metro Damaris me ayudó con todo. Recomiendo mucho lo más fácil que a ido cambiarse de compañía!
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November 2022 by ro6gKun
not bad service, was sort of slow. I would say it is average for cell phone stores.
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October 2022 by Marcos Bahena
Good exelent
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September 2022 by emilio. cabada
I switched cricket but had to come back to metro not for the service but for how when i need help or low prices Damaris always helps me out!
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August 2022 by Diego Patino (Shaygo Baygo)
It's a good phone service.
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July 2022 by Daniel Iviza
(Translated by Google) Also bad attention in this store, in short I will change my telephone provider(Original)También mala atención en esta tienda,en definitiva me cambiaré de proveedor de telefonía
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July 2022 by Pedro Campuzano
Two visits my problem fix, first visit just for info, second one to completed business thanks ...
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June 2022 by Stacey K.
-000 is the rate I would give if I could. The staff told me that they don't sell Sim cards which is a bold face lie, she also tried to get me to purchase a new phone just to get a Sim card when it could have just been sold to me for $10. I stated multiple times I spoke to customer service who told me to come in store only for the reps to be so desperate for sales they literally are forcing them on people who don't need them. Honestly the customer service staff was more helpful than the rude woman with colored hair who called me "baby girl" when I told her that it's not a metro pcs policy to not sell Sim cards but rather her personal choice to try to for me to get her sale. Disgusting sales tactics, and so rude!!! Save your time & money, just go thru customer service or visit the location on 63rd who is more friendly & follows metro pcs company policy, I'm filing a complaint with corporate for how this incident played out. I used to work on sales so I understand not wanting customers to do the activation online but rather just be honest and say I could get her a sale if I did it in store I would have respected that more. This is an immigration community and to know she is using tactics on fluent English speaking customers means that she is taking advantage and misusing company policies to increase sales when clients don't need that.
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June 2022 by Helen Rivera
Very nice reps. Helped us to our satisfaction.
