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December 2023 by Levi Crawford
6317 S Cottage Grove Ave, Chicago, IL 60637 is my neighborhood Metro pcs store. Ordinarily, The fellow Ken that is in there is always helpful, and as a rule, the employees are polite and helpful. Today however, a new face in the store, first after not acknowledging me or the other customer while waiting in the store for 25 minutes plus. Then after asking a question, the man got extremely rude and nasty with me. Me trying to keep my composure, let him know that his behavior was unnecessary and would be reported. He said " Oh please report it, let me spell my name." So Aman Osama with his rude behavior and willingness to disrespect customers from the community shouldn't be tolerated. Im sick of the blatant lack of respect. If its too hard to show dignity to your customers, maybe we no longer should be customers!
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October 2023 by Mark WALKER
Call this store was unable to get to the corporate which is a usual problem with Metro
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December 2022 by Lord BLALOCK
Great customer service. Black owned. Well knowledge of product. Very friendly and helpful. I've shopped here for years
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March 2022 by Nik Biggs
Best place to go for your cellphone needs and wants, Amazing customer service, very friendly and they are understanding with patient
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December 2021 by David Jefferson
Est metro I've been in fast service and very knowledgable
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July 2021 by Charma g
He was better than that store on 69th Halsted. I leaving this company too much frustration
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May 2021 by Jacqueline Campbell-Hamer
Professional and extremely helpful with my problem.
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March 2021 by Adam MrPresident LLoyd
Personal Service!! Great phone company and Spam calls are almost null and void
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January 2020 by Sylvia Stallion
I was able to pay my phone from Nashville Tennessee
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December 2019 by Wonder Warrior 73
I really like this store. I didn't feel cheated like I have at other Metro stores. Even though it's a small store, they are still expeditious! And they maintain a laid back, no b.s. but still welcoming and professional vibe.
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December 2019 by OZMOD3U5
Hands down the best MetroPCS store I've ever been to. Very professional and knowledgeable staff.
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August 2019 by Latoyakey Sanders
It's the best place to get your phone fixed and payment on your phone. They can help you with any problems that you have on your phone
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July 2019 by Carlton Miller
It's In A Nice Location Near CTA Buses & Train Station With Very Friendly & Knowledgeable Staff. Also Nice Variety Of Phones / Equipment & The Staff Is Very Quick Getting You In & Out. Nice Hours Also Though Sometimes The Store Can Be Under Staffed.
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July 2019 by Annie Sims
I love it
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July 2019 by LaTanya Ginger sagae Francois
I enjoyed this Metro