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May 2023 by Delawrence Brownlow
Amazing customer service and they always have amazing deals going on
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December 2022 by Lizbeth Carrillo
Very good service they help me a lot, best service then all metro by t-mobile stores. Thanks.
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November 2022 by aimee soleil
incredibly helpful and welcoming staff, more than other metro by t-mobile stores!
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January 2022 by Nita B.
I called in regarding my insurance on a phone and was told I needed to pay a $200 deductible I asked why when I have insurance on the phone and the phone didn't cost $200.. When I asked why she abruptly hung up on me. When I called back another lie was told that I have to pay both lines regardless of my second line battery went dead less than a year then they pull this crap that it's no longer available or in stock. But in the same breath if you call the store they're say they're not available at that time for promotional at that specific time. Like as though they don't exist anywhere but if you go to another store they are still in stock just for you to pay for a entire new phone. I have 5 almost new phones
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August 2021 by Samara Tapia-Nunez
I went in to make a purchase at this location because I was disappointed at the service I received at a different location. The service I received the first day I went in, which was the day I wanted to switch to Metro, was not bad. They were able to answer all my questions and were able to set up my phones. But, I called Metro the following day because my international calling wasn't working. Here they told me i was only supposed to have paid 134 and cents, but the store location charged me 161 and cents. I called the store to see if a mistake had occured since Metro customer service stated that i was charged incorrectly. The manager of the store was completely disrespectful and rude screaming at me stating that the 28 dollars were taxes and that it should be common sense that I was going to be charged that extra amount. Metro customer service said that the taxes of the activation were already included and shouldnt have been charged an additional 28 since the phones I had received were free. They also failed to set up my internationall calling correctly. They applied it to a plan that it cant be applied to.In all, there is no need for a manager to be rude and scream at a custoner simply because they are calling to ask a question or to clear up a misunderstanding. After the two horrible experiences i received at the two different locations I will no longer be doing bisiness with metro in store.
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October 2020 by Sami T
I went in to make a purchase at this location because I was disappointed at the service I received at a different location. The service I received the first day I went in, which was the day I wanted to switch to Metro, was not bad. They were able to answer all my questions and were able to set up my phones. But, I called Metro the following day because my international calling wasn't working. Here they told me i was only supposed to have paid 134 and cents, but the store location charged me 161 and cents. I called the store to see if a mistake had occured since Metro customer service stated that i was charged incorrectly. The manager of the store was completely disrespectful and rude screaming at me stating that the 28 dollars were taxes and that it should be common sense that I was going to be charged that extra amount. Metro customer service said that the taxes of the activation were already included and shouldnt have been charged an additional 28 since the phones I had received were free. They also failed to set up my internationall calling correctly. They applied it to a plan that it cant be applied to.In all, there is no need for a manager to be rude and scream at a custoner simply because they are calling to ask a question or to clear up a misunderstanding. After the two horrible experiences i received at the two different locations I will no longer be doing bisiness with metro in store.
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February 2020 by Celeste Luna
DO NOT WASTE YOUR TIME! The sales person was more concerned with her commision when i added a line. Causing my service to be cut off 2 weeks after making a full payment. The staff present when i returned were of no help at all. .
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September 2019 by Vicky Miller
the most heart welcoming metro by t mobile store in the region!!
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October 2018 by Mrs.ShaTi Richards
Nice customer service
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October 2018 by geri bobis
Love the great deals ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘
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September 2018 by Jocelyne Medina
This location is under new management with new employees, including myself. We will provide you with the best customer service & great deals on new phones! Come check us out & give us a review!
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July 2018 by August R.
The personnel at this store are awesome! Purchased a phone from a different location, phone malfunctioned, other location claimed it had been dropped. Spoke with peraon at this store, told them my situation, they told me to bring the phone...they examined the phone and determined the the default in the phone was not of my doing...I was given another phone immediately. Great custermer service. You guys rock!!
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June 2018 by Benito Hernandez
Good service for your money
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June 2018 by Mike reyes
Number doesn't even work, I been trying 3 weeks to call someone.
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December 2017 by Brenda Castillo
Best service . staff is helpful and helepd ne with all my questions and concerns on a new phone. The redhead really helped me select a phone that wasn't gonna hurt my pocket.
