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December 2023 by Kelvin Johnson
I bought a phone they added a Third line without permission The customer service took my money cut my phone off before the bill was due then suspended my line said I couldn't get my number back it was horrible
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February 2022 by MS IRIS 1
Don’t go to this metro store! The big girl Veronica put me in a smart pay plan without asking me.went back to the store to see if we could work something out Veronica didn’t want to help.
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January 2022 by Destiny Hernandez
Chunky mexican female charged my card twice not thinking I would notice so make sure you go back and check your transactions if paying with a card they will try to respectfully rob you
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November 2021 by Tyra Jacox
They have a terrible attitude and love to get smart with you when you don't understand a question the person lied to me saying that my bill will be cover on the first and by the second month I'll will be paying 36 dollars for my bill. Nothing changed. Still was 70 dollars for the bill and when I called for assistance instead of pulling my account up and fixing it the skinny girl advised me to call 311. ?
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November 2021 by Willie Archer
Greta and Linda were very helpful. I'll recommend this place 100% . Not only beautiful ladies but very professionals.
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November 2021 by Ronald Muhammad
Amazing service, very helpful people.Greta helped me last time I was there
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November 2021 by D Bestever88
Life is like a box of chocolates you never no what you goin to get when you go in metro on stony. Great customer skills very helpful an clean environment.
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November 2021 by Kevin Pierce
Great Customer skills very helpful recommend anyone who needs help
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November 2021 by Lester Jackson
Good people, good prices.
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November 2021 by Waleed Darwish
Great customer service
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November 2021 by Dorothy Barber
Amazing service
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October 2021 by MzFit4aking Furtute
The fat Mexican lady at the counter attitude is horrible. I was there for 8 minutes and just the tone of her voice when you ask her a question you knew she was not happy working there. I left immediately and spent my money somewhere else. Whomever the owner is you need to get rid of this chick you losing money her customer service is atrocious!
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June 2021 by Keevin Lee
This store is near my house. I've been there twice in five years. The customer service atrocious. These people are condesending and should not be welcomed in the Black community!
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November 2020 by Kumi -
Best people to do business with
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May 2020 by Robbin Major
They are charging a 10 dollar fee on top of services. A Covid-19 tax which is illegal!! I went in to change my sim because I got a new phone. The service should have been 17 dollars but they charged 28 dollars. I asked why is it 28 bucks and he said they charge a tax and service fee. And he also said we're one of the only stores open. Meanwhile I got a text from Metro by TMobile thanking me for the 17 dollar payment. I asked for an receipt and he typed IMEI swap and 28 dollars. I called Metro by TMobile and they confirmed that the store was not supposed to charge a fee.
