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February 2024 by Christian K.
I picked up a 8" lag bolt through the sidewall of my tire on The Skyway, they didn't have the tires I wanted in stock on site but, they said they can get them from their warehouse in about an hour. The lag bolt ended up going through in the most perfect way and gouging the inside of my rim, RIGHT where the bead sits. One of the workers took my rim to a local rim repair place to try and get it brazed (welded) so it will hold air. (They did say it might hold air if they just used bead sealer but that wasn't the case unfortunately) Gotta say, Bob is awesome. He's a bit on the loud side when he talks but he's very friendly and knowledgeable. He (and other workers) were up front on costs, concerns and options. I was in a pinch and they definitely helped me out and got me back on the road after a while. The long wait was expected and just part of the process, at least there was some food spots within walking distance. As far as the "look" of the place, waiting area could definitely be a bit cleaner but it's not a complete mess. The shop area is nice, lifts look decently clean and maintained too. Plenty of bays/lifts for busier days too. Exterior needs help with maintenance, CMU cracks and caulk joints at the windows is basically missing causing some small drafts in the waiting room. Got my car home and did notice quite a lot of chipped paint on 3 of the 4 rims. Also noticed that the wheel lock socket was missing. Called the shop, tech claimed he left it in the cup holder however... the truck doesn't have a cup holder... Bob looked around and found it in the shop. Will have to let him know about the paint chips from install. Not expecting them to fix it but maybe they'll tell the techs to be more careful Total cost was just under $880 Tires - Goodyear Assurance 205/70R15
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January 2024 by Danielle Sr.
I came here for an oil change.... if you go you may have to wait bout an hour for service. Overall, workers are nice... Bob is really kind.
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January 2024 by Shawna Paterson
All the guys are super nice and knowledgeable.
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December 2023 by Marcus Mcdowell
Been using them for years. A 1 service always.
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September 2023 by Travel Addict
Been coming to Bob Rich for years now. Never been disappointed.Services: General repairs & maintenance
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July 2023 by Beanz The Comedian
The guy told me on the phone that they could do my wheel alignment only for me to get there and tell me he couldn’tAnd he said they reprogram it which was another lie
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June 2023 by Yaboh Koumassou
Great and quick service. It was my first time with them and they take care of my car at no cost?. I was so happy and will definitely be back when needed. Recommend this placeServices: Auto engine diagnostic
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June 2023 by ILLA COOK
Bob at this midas is the best. I have a Ford edge, a Chevy Malibu, and my daughter's Nissan. All had significant issues and Bob handle all of the issues flawlessly. I highly recommend this midasService: Auto engine diagnostic
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June 2023 by Mr. Roberts
Nice company they did not charge me for a diagnostic because they couldn't fix the problem so I didn't have to pay for it
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May 2023 by Michael Hove
Really professional and helped me get my caliper back on and I was out of there in less then 30 minutes definitely going to go back for anything I need ask for bob
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March 2023 by Latoya Lark
Bob made my day. I called another place and the man was so rude but when I got to bob he made me and my car feel better. I was there no longer than 20 minutes, I got my oil changed, and also my other fluids were topped off. I highly recommend this location.
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January 2023 by TWhite0786 “The Fight Doctor”
Took my Infiniti QX4 here for brakes front and rear. Brake job was not done correctly as the left front wheel began making a grinding sound afterwards. Took my QX4 back to the shop and went on a test drive with one of the technicians to illustrate the issue. Technician confirmed that he heard the grinding sound coming from the front left wheel. Left my QX4 with the shop only for them to call me two days later and claim there was nothing wrong with the front left wheel and that the issue was the rear end. Took the QX4 to another shop who confirmed that the brake job was not done correctly and the grinding sound was due to broken and missing parts from the previous brake job. Never going back to this shop again.
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December 2022 by eric may
I broke down in Hyde Park and had a hard time finding a mechanic to work on my vehicle — everything closer to downtown was booked and/or could not hold my vehicle overnight. I could tell on the phone by Bob's friendly and straightforward customer service that I was in good hands. My car overheated (also heating was not working inside) and I needed the water pump and thermostat replaced. Bob was incredibly accommodating and was understanding that I needed my car back asap to pick up my kids from school the next day. He stayed late to get the job done. Prices were competitive and the car is back up and running. I highly recommend Bob and team. It's worth heading this far south for excellent service.Services: General repairs & maintenance
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December 2022 by Frederick “Chef Yusuf” Gordon
They were very knowledgeable about my situation with my tires but I felt like they tried to upsell me on some other things and it was a little pushy
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December 2022 by Aaron Young
Bob is racist!!! He wasted my time having me drive my vehicle to the shop for nothing. When I told him he was being unprofessional by interrupting me, raising his voice, and saying you people this and you people that. He told me to get out and now he doesn't work on whatever my vehicle was.
