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March 2024 by nore james
Jio the manager is so personable ! You come in you’ve greeted right away even if it’s busy . They are precise with their work and have great work ethic. Prices are also reasonable. Thanks Midas thanks Jio :)
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March 2024 by Mark Kramer
Geo and Emerson are very friendly and have taken care of my and my son's care needs promptly and efficiently. Good folks to do business with.
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February 2024 by Bridget Burns
I come here very often to get my oil changed . Customer service is exceptional. The guy (Jio) who's at the front counter today is full of smile and polite. They are big on suggestive selling here but everyone is . I've never had an problems with them as far as service is concerned. I do recommend this shop because of the great customer service they have here and the service on my car.
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February 2024 by Tera Lavick
Good people. Fair (as in impartial) service. We brought in our car to repair the windshield wiper motor. Once the car thawed out, the wipers worked again. They didn't charge us.
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December 2023 by Barbigrrl
Great management and service. They could have charged me a bundle for a repair and instead tightened some screws and fixed my problem for nothing. I will definitely go there again. Friendly and honest. 5 stars well deserved.
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October 2023 by Ann Rhomberg
On Oct 13th, I received outstanding service from Midas at 7501 N. Western Avenue, Chicago. In particular, 'Gio' was the manager there and he exceeded my expectations regarding customer service. His skilled assessment and quick delivery really helped me keep moving on my road trip. Thank you, Gio!Service: Exhaust
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October 2023 by Amya Green
Everyone was so helpful when I came in and they serviced my car fast. I would definitely return, it was overall a great experience.
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July 2023 by Chauncey Simms
The manager was courteous and efficient very fast and helpful while discussing my concerns.Prices are a bit high but service is exceptional
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July 2023 by dennis pagan
The place was great, great atmosphere, yout in and out depending on the car circumstance. People are great
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May 2023 by Nedd K.
I think the last time I visited Midas was back in the 80s before a couple months ago. I received a coupon in the mail for a $27 oil change and decided to take advantage of it. They also replaced a headlight and charged me $44 altogether. Nice! Both guys at counter were easy to shoot the breeze on a personal level. They also added a few items I should look into with my Acura and gave me what I felt were fair costs associated with the suggested repairs. I fully agreed that given the age of my car and mileage all those things should be taken care of but there was absolutely no pressure to do so, yet I said I would so in due course. So I came back two weeks ago but for repairs I didn't expect - sudden heavy grinding on my rear brakes. That could not wait.So I took it in on Tuesday the 9th at 2 PM and also requested they check my A/C as I had virtually no cooling last summer. At 4 PM I got my quote for the work needed. I told them to do it all and when I asked what time Wednesday the car would be ready, they said about 10. Well, lo and behold, at 5:30 they called to ask if I can get to the shop by closing (6 PM) as the car was all fixed. I didn't know you can check out an A/C, recharge it and replace brake pads and rotors in a 90 minute time frame but I guess at Midas you can.We had a little problem with payment as Chase denied the debit card charge on the Midas credit/debit card system, despite more than ample funds to pay. But what was cool was that an employee took me in his car to the Chase ATM a mile down the road and I pulled the funds in cash. It was inconvenient and didn't like it but my gripe was really with Chase and not Midas.But the reason for 4 stars instead of 5 stems from what I think was a heavy-handed A/C overcharge. I felt the cost for the jump (recharge) itself was fair but the diagnostic check with it was rather steep, given my go ahead to get all the work done. I expected a $650-$700 tops total bill rather than near $800 which kinda gnaws at me. But not terribly so. I'll likely be back before hopefully moving out of state later this year. The brake cost was fair and the job done was outstanding, let alone the speed to get everything repaired. The A/C is also comfy once again.Maybe we'll give this review 4 1/2 stars instead of 4. The Midas touch was definitely evident, you might say.
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March 2023 by Rashaunna Wilkins
Very expensive repairs but excellent customer service, car repair service and they were all professional, polite and timely with the work I needed. They even waived my diagnostic fee. I have already visited again for their expert opinion and they didn't charge me a thing to check my car out and see if anything was wrong. So although I paid a hefty bill for my initial service, I feel it was justified because of the quality of service I received.
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December 2022 by Cyndy Zhu
First time I came here they did a shoddy job of welding my exhaust system, so I had to come back and get it fixed. They did it for free so at the time I just let it go and didn't leave a bad review. But I came in again to replace my sideview mirrors and after the initial inspection told me it was only going to be 1.5 hours to fix. So I waited. And waited. It's been three hours and still not done, I reckon it will go on for another hour. I would not be so upset if they had just told me upfront - wiring seems difficult, it will take more time. Just be cautious of this place. I have never left a bad review before but I am just so frustrated and upset that they keep on saying "twenty more minutes".Services: General repairs & maintenance
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November 2022 by Joe A.
I went to this location for an oil change. As I was leaving I thought my car sounded louder. After confirming this with a few passengers I brought it back. They checked it out and found that my resonator was broken off. I asked them if they were going to fix it and they said that they didn't touch it and if they had broken it that their employee would have told them. I said that it was clearly broken while they were fixing it so they were responsible. They still denied responsibility and 4 calls to corporate later and I have yet to hear back. Very poor service all around.
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October 2022 by ty marotz
Phenomenal work, and fast! My car has a ton of miles and a laundry list of things that "need" to be replaced/fixed on it but these guys listened and only repaired what I absolutely needed done and had time for. Victor is absolutely amazing. He didn't waste any time and got the job done quickly and completely! I will absolutely be back to work with him without question. Tough to find guys in the industry that can be trusted and provide real insight on repairs that should be done right away and which ones can wait a bit. Phenomenal guy, phenomenal shop and extremely easy to work with!
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September 2022 by Freddie Lee
Great customer service. I had my exhaust replaced and they did a great job, very professional, knowledgeable, and honest. They are very upfront with what they can fix and what they cannot. They will even recommend other shops if they cannot fix something, that shows great integrity and business practice. I highly recommend this business.Service: Exhaust