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March 2024 by SEVEREN HENDERSON
They did the work required and completed on time. I was impressed and their customer service is on point! I’d certainly recommend.
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March 2024 by Johnny Bolden
Jeff was a big help. I'll definitely be back.
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January 2024 by michael krampach
BIG DISAPPOINTMENT! I'm new to Chicago and was looking for an honest garage that I can take my car to. Found this place on Groupon and scheduled an oil change. Jeff informed me I had an oil leak and they had to replace the valve cover gasket. He qoute parts at $60 and 2 hours labor maybe 2 1/2. They finished in an hour, but I was charged 2.20 hours. When I got home and found the mistake on my receipt I called Jeff and let him know. He got mad and said it did take 2 hours, I explained to him I text my wife at 10:45am to let her know I'd be there longer and paid the invoice at 12 noon. He then said "well I can charge what I qouted and if you want to settle this face to face, come back to the garage." I asked him would it make a difference if I drove all the way back to plead my case and he said it's his business and he can run it the way he wants. Alright that's fine, but you lost a customer. BIG DISAPPOINTMENT!
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December 2023 by Stacy Helfand
I would definitely give 10 stars if I could⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐First time here and the Google reviews and Groupon are what brought me here for a full synthetic oil change but Jeff the owner ... is what will keep me here. I walked in at 9:52am and was on my way home at 10:36am and during those 44 minutes I watched Jeff treat the other customers that were there so well even going beyond what would be expected saying things like I want to get it done right so I'd rather not hurry but I won't charge extra for that time to literally ordering/paying for a woman's Uber with the decision of keeping her car there for 24 hours at the last minute. He was professional, kind and helpful and really really affordable for me with not only giving me the same price as the groupon but even charging $2 less with no tax added to it. He took the time to talk with each person that approached him and I really enjoyed my conversation with him ...Jeff and Midwest Auto Care definitely made a new customer today ?I WILL BE BACK JEFF!!!Thank you for fast, affordable and kind service.
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November 2023 by David Cornelson
Jeff did both axel’s brakes for half what a chain quoted and same day in 90 minutes. Highly recommended.
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November 2023 by Karen Barnes
We had an oil change. It was fast and very thorough. They gave us a run down of what we need to look out for in the coming months. Really nice people, great service and good value.
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October 2023 by Rey
Jeff and his team are the best!! Awesome quality work and affordable prices.. Definitely the place to go for your vehicle needs!!
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September 2023 by Jose E
I found Midwest Auto Care because I was looking for same day service on my Ford Explorer’s brakes. I called and spoke to Jeff, who assured me they could take care of it. The crew was quick and transparent and had my explorer ready within 4-5 hours. Couldn’t have asked for a better experience and I would highly recommend their shop!Honest people, honest prices.
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August 2023 by Sophy Dempsey
The customer service here is phenomenal. Jeff and his team take pride in being thorough meticulous and informative… if only all places/services were like them! I moved to the suburbs but have and plan to stick w Midwest… they’ve earned my trust and respect.
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August 2023 by Julia Levit
I have taken my 2014 Subaru Outback to Midwest Auto for an oil change and for brake service.Oil changes: They are efficient with oil changes and do not try to suggest erroneous "fixes" they happened to find, like new windshield wiper blades, etc. They offer a fair price, as well. My father and husband have also had oil changes there without any issues. Check for a Groupon, btw!Brakes: I bought a Groupon for my brakes to be redone. Here's the thing to pay attention to if you are doing this: there is an additional charge for SUVs, and that is in the fine writing. It is not an egregious amount, but just be prepared to add that to your cost when you get there.After I had my brakes done, they were squeaking. I called and spoke to Jeff, and he stood behind the work, trying to condition the calipers before suggesting a replacement of said parts. Unfortunately, that did not help, so we tried a new set of brake pads...still heard squeaking. Jeff tried slightly higher quality brake pads, and that did the trick! My father who knows quite a bit about cars said sometimes certain makes/models like Toyotas and Subarus just need the higher end brake pads to be compatible.While this may seem like a negative experience, I would say it was not. Other places might have said "we did what we agreed to per the Groupon," or "let's try replacing XYZ..." but Midwest Auto does not do this. They were willing to keep figuring it out and remained very pleasant to communicate with at all times. Jeff is patient and wants to do the job right even if it takes a few tries; I appreciate that in a mechanic. As a female, sometimes I have felt like I was being taken advantage of when dealing with car upkeep, but this was not true at Midwest Auto. I highly suggest them and will continue to use them going forward.Services: Brakes
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July 2023 by Tyler Mitrzyk
Jeff is the best guy. Service is on point. I only go to Jeff. He also knows about boats and works on them. Thanks Jeff for hooking me up!
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July 2023 by Hussain Ali
Got me in same day for a brake service, very good pricing. Thanks Mike!! Will definitely be back soon.
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July 2023 by Danny Ball
This is the best and most trustworthy shop I've been to. Mike has been able to help with a variety of issues related to brakes, rotors, calipers, etc. They are transparent about the work they are doing and very competitive on price!Service: Auto brake replacement
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July 2023 by Ashland Thomas
First time there, and I plan on returning. I was done with franchise chains, and found this local shop. Mike is really nice & thorough, I feel like they really paid attention to the car & helped me resolve some issues and a fraction of the cost of other places. Are
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April 2023 by Aly Jayne
These guys are absolutely phenomenal. I can honestly say that this is the only place I will ever trust with any of my cars. Everyone I've ever worked with at this shop is so nice and they explain what issues they find with your vehicle and what they did yo fix it. They are reliable and trustworthy. Highly reccomend this shop!!!
