Mr. Carpet Shop at Home is a highly recommended business for carpet installation. Customers often praise their friendly and helpful staff, including Bob and Mary, who are known for being communicative, accommodating, and patient. The company offers a wide selection of carpets and provides clear guidance during the choosing process. Their team of installers is described as friendly, punctual, careful, efficient, and skilled, ensuring a high-quality final result. Many reviews highlight the company's excellent customer service, including prompt scheduling, follow-up, and willingness to redo work if needed, demonstrating their commitment to customer satisfaction. Despite being the highest bid in one case, the company was willing to match a lower offer, showing flexibility. Customers appreciate the smooth and easy process from measuring and selection to installation, often receiving compliments on the softness and look of the carpets. Overall, Mr. Carpet Shop at Home delivers a positive experience with great attention to detail and customer needs, leaving clients very happy with their new carpets.
My experience with Mr Carpet has left me absolutely thrilled at choosing them to do a carpet install at my downtown Chicago condo
July 2021
They respond very quickly and the work is great!! Prices are a little bit high but u get quality for what u pay for!!!
June 2021
Didn't do business with this company simply because they only do carpet and I was looking to have stairs carpeted and kitchen floor tiled. Mr Carpet was the only company to take the time to get back with me. Too bad they don't do tile flooring
