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February 2024 by Myah Teagan
Helpful staff! Went in not knowing exactly what I was looking for and they were more than happy to help me. I will definitely be recommending in the future.
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August 2023 by Carlos Fabian Vera
Bad services people who don't care about you.
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July 2023 by Carlos Ramirez
Amazing customer service hector and junior and everyone else is beyond knowledgeable about cars and parts my place to go
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May 2023 by Antelmo Villada
OVER PRICE ....THE PRICES SOUNDS LIKE THE ORIGINAL CAR DEALER.
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July 2022 by Severino Ruiz
Great place great people hoping to get a job there
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March 2022 by Samuel Miller
Very helpful great place
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March 2022 by Luc H.
I sat out front waiting for them to unlock the door for 15 minutes. After calling two times I kept being told to "hold on a minute" "I'm busy". If it wasn't for the part that I had already ordered to this store I would've left and took my business elsewhere. Edit: it turned out they forgot to order the part!
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August 2021 by Britney
Good pricing. But the sales associate with the grayish hair was so curt, it seemed like I was bothering him. I asked questions and he was talking down to me. Love Napa but this customer service was awful.
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August 2021 by B A
Top notch products, knowledgeable sales reps, and speedy service. This is a one-stop-shop store. Any parts they don't have in stock, they can order for you same day or next day!
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August 2021 by gasparin el wolfito
Great prices...great service..
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July 2021 by Lillian Ramirez
I went in there today for a wiper blade. And the guy that was there seems like he was not in a mood. I asked ok well can you put the wiper blade on if I buy it. But he said no I will not put it on. Guess customer service is NOT a priority at this location. So I advise be careful when you go in here. SCORE WOULD BE be ZERO. Thanks
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June 2021 by Baha Auto
Top notch products, knowledgeable sales reps, and speedy service. This is a one-stop-shop store. Any parts they don't have in stock, they can order for you same day or next day!
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May 2021 by Antonio Vasquez
Good auto parts to shop reasonable prices
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March 2021 by Miguel M.
Good stars is because. I have stopped by this Napa store a few times and other Napa stores as well and they have a great deal of products and if they don't have it in stock they will order it for you. This NAPA auto parts is on my way so I ordered a part on Monday and today Wed at 11am I stopped by to pickup, At the first register there was a guy with a grey sweater typing away and I stood there so I wouldn't interrupt him so I could pick up that part. I was there for about two minutes before another guy about four registers away asked me if I needed help. He did get the part I ordered and I am happy that I was able to get it. The reason for no more than two stars is two things, as I arrived as a good business practice is to say good morning to your customers or let them know someone will be with you. The second reason and it is very important, all the employees were not wearing a mas, the first guy had one but only covering his mouth. the rest had no mask at all. And there is a sign in Spanish outside their door asking for customers to wear a mask. No wonder the zip code 60639 is one of the worse when it comes to Covid.
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November 2020 by Britney Schiyer
Good pricing. But the sales associate with the grayish hair was so curt, it seemed like I was bothering him. I asked questions and he was talking down to me. Love Napa but this customer service was awful.