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February 2020 by William McCord
This is where I come for all of my Nespresso needs. While in line, sample some of their seasonal espressos and coffees. You can also shop for any of the newest Nespresso machines. There's always something new to try and the staff has always been very attentive. Thanks for being great!
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February 2020 by miguel chang
☕️☕️ variety of coffee in one place☕️☕️
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February 2020 by Joe Piehl
A good boutique, conveniently on the first floor.
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January 2020 by marko mitic
How is possible only 2 nespresso boutique in whole chicago area???
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January 2020 by Brian M.
Service as pefect as their product. I've recently purchased a Nespresso machine and it has changed my life. Well, at least those 15 minutes in the morning when I make coffee at home. The step up from K-cup coffee to Nespresso pods is like going from a 1982 Cavalier to a Bugatti Veyron. I know I wanted to stock up on "the good stuff" so there is no place better to do than than here. EVERY current flavor is available to sample and/or purchase here. Every machine, every accessory, every cutsie little espresso cup and saucer set known to man. Our sales associate was extremely helpful and assisted us in selecting a wide variety of espresso pods based on my personal preferences. I was able to take advantage of a "buy 10 get 2 sleeves free" deal plus one additional sleeve of 10 pods just for signing up to their email list. I must admit that I look forward to slurping down a couple cups of the "good stuff" every morning. Quit drinking that K-cup crap or waiting in line at Starbucks. Make the move to Nespresso.
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December 2019 by Todd R. Craig
Yvonne is the absolute best. Second visit to her and learned even more! Wouldn’t shop anywhere else !! Thanks from Todd and Steven.
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December 2019 by Joanna T.
The Mister just bought one of these fancy coffee gizmos on super sale, and needed to get capsules. We were in the area and wanted to see what was available here. The answer is "pretty much everything Nespresso" with a side of great, knowledgeable service. They have every machine available, drinkware, accessories and of course all of the coffee capsules. They even made us espressos while we did our shopping! The gentleman that took care of us was awesome (Joel?) all around. We ended up with a deal that netted us 13 sleeves of capsules plus 2 cups/saucers for $70. Usually sleeves of 10 are $7 so it was a great buy. And we got expert advice about what we should pick in terms of flavors. No question that we'll be back to restock!
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November 2019 by Tara Oremland
This is my primary Nespresso location and I can't say enough wonderful things about the customer service, particularly from Hadel who has been helping me for years! Not only is Hadel extremely knowledgeable about the brand and product; he is exceptionally personable and warm (he remembers me and our conversations every time I come in). He sold me my first Nespresso machine back in 2015, and since then I always look forward to stocking up on my caps (and stopping by for a sample!)
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November 2019 by Matthew Simmons
Love Nespresso. VertuoPlus machine by DeLonghi. Literally one of my favorites brews that I’ve ever had. My favorites are double espresso scuro and fortado.
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October 2019 by Kim P.
Every time I walk into the Nespresso Boutique at Bloomingdales I am welcomed with big smiles. The staff is so knowledgeable about the products they offer, especially Ivon. Ivon is always a treat to work with and makes me feel right at home. Her hard work should not go unnoticed.
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October 2019 by John Charles
Excellent. Knowledgeable and friendly. It can get busy. But staff is wonderful.
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October 2019 by Dan Gray
Terrible customer service. Condescending and the employee was clearly annoyed that she had to deal with a customer. On top of it, she had the audacity to call me "sweetie" in a condescending way when leaving. Told her not to call me that again and she chuckled while looking at another employee who smiled as well. Clearly this employee is oblivious to Sales 101 and Customer Service. Bought 10 sleeves, won't be buying 1 more there again.
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September 2019 by Craig L.
Unbelievable customer service. I stopped in to get out of the rain and I noticed the large set-up of Nespresso so I just walked over and was greeted by a tall man named Hadell. He was fantastic from the get go. I explained I had a machine and what capsules I enjoyed as well as where I originally purchased my machine. He walked me through the new flavors....how he makes his cold press at home.....and gave me a huge capsule sampler to take home. As well as brewing me THREE different flavors. I purchased several sleeves that day and got his business card. His manager (Ray) was there that day and I took the time to walk over and say what a fantastic employee Hadell was. I work in customer service for a large bank and he filled every single catergory we would want for our customers. A+ on all counts
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August 2019 by Firas Almofti
Hate the customer in this place.
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June 2019 by Richard B.
Hodell is the bomb! We had such a great experience here. Sur La Table at 900 should miss our business after a bad experience and we are so glad we took a walk to this store after the terrible experience at Sur La Table. Thanks so much for a great time buying a whole lot of Nespresso and a machine as a gift for someone! You folks know how to take care of customers! We'll be back!
