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November 2023 by Vladimir S.
Don't trust their website and app working hours!Simply ruined my day, spent a while driving to this store to get the item the same day, app clearly stated that the store is open until 8pm on Saturday. Turns out they close at 6:45pm everyday. A very disappointing experience. Customer support blamed the whole situation on me not checking the store hours beforehand, when their website and app says the close at 8pm.
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November 2023 by Carin W.
Went on 9/23 and had great service from Tamika -- appreciate her guidance on a good shoe, especially given how busy it was!
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October 2023 by Karamel M.
Sam A is the best, i came in literally at closing andHe went above and beyond to retrieve my online order. I then asked to see another shoe and he went to the 3rd floor to retrieve a pair and even gave me cleaning wipes. Sam A gave me the best customer service I received in a long time. 10 out of 10 for Sam A
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September 2023 by Brandon J.
Fire shoes and stock love Nike Chicago! The associates were really helpful as well & every time we've come here they've shown nothing but love!
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September 2023 by Troy Berean
In town a few days. Really wanted to check out the shoe stores.Stop at Nike, "sorry we're closed today" no worries, I'm here a few more days. Go back two days later. "Sorry we're closed today"(Both signs were dated for that days date) Trash, what are we doing?Sure did pick up a sweet pair of Adidas though
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September 2023 by Nardo
Walked in and asked the staff at the door about socks. The response was short, snarky and felt like we were bothering her. We made our way up to the men's level and I was looking at shoes. We waited for about five minutes for help. There were two staff standing and chatting about 10 feet away before one of them came to help. When I asked about some shoes he seemed lost like he didn't know where to find them. He had to ask someone else what to do and passed me to someone else. They went to get the shoes and I tried them on and then waited again. To ask about different shoes. When I asked the staff seemed to be guessing and was trying to rush through helping me. He got another pair and left again and this time he was nowhere to be found. But the more staff had gathered in front of us and made sure to chit chat and make eye contact with any customers. We went on fire sticks and maybe some shoes. The lack of selection of shoes and socks was bad enough. The staff who obviously didn't want to be there made it worse.
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August 2023 by Khris G.
Not thrilled with this location. As other reviews mentioned, I expected more from a store on Michigan Ave in Chicago. Glad I found a dope pair of AF1 from Nordys a few blocks away. Women's selection was sad.
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August 2023 by tyann amos
This store is nice and large. The staff was nice and the store is clean. I was expecting to have a little more variety of shoes though.
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August 2023 by Bean !
There are so many things to buy at this location! They have a wide variety of shoes, clothes and accessories. The workers are very helpful if you are looking for anything particular. The store was extremely clean and the environment was great.
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August 2023 by Laurent MALBECQ
Non that is open on Sunday. Many models of sneakers are not available in the shop, just online.
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August 2023 by Tyann A.
This store is nice and large. The staff was nice and the store is clean. I was expecting to have a little more variety of shoes though.
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July 2023 by Lindsey Chamberlain
Security cares more about whether your stealing than making sure your safe leaving and entering,had a bunch of guys asking me for money 2 of which attacked me,Nike doesn't see the issue & didn't even apologize,I sat on hold for over 3 hours.
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June 2023 by Kurt Clark
Not a crazy amount of merchandise. Nice and clean feel. Kinda hard to identify an employee.
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June 2023 by Jafar Mahde
They have very big collectionNike, Inc.[note 1] is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services. The company is headquartered near Beaverton, Oregon, in the Portland metropolitan area.[4] It is the world's largest supplier of athletic shoes and apparel and a major manufacturer of sports equipment, with revenue in excess of US$46 billion in its fiscal year 2022
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June 2023 by D. Belle
Renard was beyond helpful - he took time to help me and my family download the app and explain the benefits of being a Nike app user. Great customer service overall from him, especially when other customers tried to get his attention. He was attentive to them by politely asking them to wait but also still completing his time with us.
