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January 2024 by Jacqueline Sanchez
Broke my windshield and tried to blame it on me , I asked for their manager’s information but would not give it to me because they said they didn’t do anything. They said they can’t do anything because it wasn’t their fault that the water did that to the windshield. Not only are they unprofessional and not take responsibility but they don’t even do a good job cleaning the car. Many spots that need to be cleaned are missed. If you have a nice car with a loud exhaust they will play with your car as if it’s a toy and constantly rev it.
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January 2024 by W Nguyen
I’ve been coming here for years and this time they didn’t wipe the dashboard didn’t put the mats back correctly and put my emergency brackets up and didn’t put it back I won’t be returning here anymore not worth it. I could have clean it myself but you pay about 25 and except good service but that’s not the case they rush through everything and I’m disappointed.
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January 2024 by Michael Alexa
Been coming here for a couple of years now and the team is always hard working and efficient. My car is always well taken care of and clean. I need to try their detail sevicd.
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January 2024 by Ismail Chowdhury
No longer what they once used to be. Went in today at around 3:10 and was the only costumer there. I paid for the #2 wash and was told would get tire shine and air freshener spray and they didn’t even apply it. The exterior wash and the interior wipe down wasn’t even thorough. Overall, very dissatisfied and disappointed with their quality of work and won’t be returning.
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January 2024 by Anel Bolatbek
My car looked cleaner before I came to this place lol. All these pictures were taken right after the car wash.
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December 2023 by Adelisa Garibovic
Great service- they always take care of my vehicle well. They use clean micro fiber towels and avoid harsh wiping on the dash which is greatly appreciated with new vehicles. 10/10 always.
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November 2023 by Stephen Brower
Just had a fantastic car wash that was great. I just wish that they would turn down the music, it’s too loud. These guys work so hard and you can see how clean they get my car.
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October 2023 by Mark S.
My car was stolen and lost for three weeks parked outside with smashed out windows. It was a mess when I got it back and I took it to Norwood primarily to clean up the interior as much as possible. I got the Deluxe Detail and could not be happier with the work. The car is immaculate and looks and smells new inside. I highly recommend...
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October 2023 by Justin Min
It seems like I’m not the only one with issues with this place. It seems like people had the same issues as I did.I brought my car in and they looked at it and told me $160 after assessing and that it would take two hours. I asked if they just do carpets and was told I would have to get the whole detailing package that had the carpet shampooing included.I arrived with $160 cash (only cash) and the guy told me that it was $180 now. I have a Honda CRV and clearly does not fall under the $180 full size SUV option but the smaller SUV option for $160 which I was quoted for originally. I got the car back it was not washed. I called and the owner said that they should have cleaned the inside. I went back a second time they said that the package ONLY includes carpet shampooing. The package also included a wipe down of the seats which they were not.I went back a third time because I had left something behind and the owner came out and began to gaslight me that the car was washed (even telling me that they have cameras) even after I ran my hand over the car and the windows to show him all the dirt on my hands. It seems like he made that comment without even thinking for second he could be wrong. It was one excuse after another. I mentioned the price change and he told me that prices vary and that they should have seen the car beforehand. My small SUV was sitting behind us and I had to ask him if he really thought that was a BIG SUV. I also told him that the car was looked at beforehand before the quote was given by the same person who later changed the price on me. I told the workers to stop wiping the inside as it was not included in the package and that I just wanted the outside wiped so my windows and mirrors would be clean. They kept going which sent me into an anxiety attack (which I am medically diagnosed for) and the owner came out. I asked him I wanted my things so I can leave and he wouldn’t grab my things and held me there so he could try to “fix it” He kept telling me he would give me a gift certificate (just a free wash). He then proceeded to say “well the carpet looks good” as if I that was enough and I should grateful.The guy cleaning my car who told me initially told me that the package only included “carpet cleaning” told me I said I only wanted carpet cleaning (which is a lie) so he didn’t do anything else…He basically admitted he never cleaned the rest of the car. So this shows the owner can’t tell what a clean car looks like and would rather spend his time gaslighting clients.At that point my entire day was spent dealing with this situation. told him that I did not want to come back. I finally got my things and left and went back home and ended up cleaning the car myself as the sun went down. The car was still dirty and spots were not cleaned even after they went over it for a second time. $160 was for a partial detail so the interior dash and other things are not even included which is fine but I expect for that amount that I would receive the other services that I paid for. That’s insane that they would be so whatever about a partial $160 to the point where they would only do one item from an entire extensive package and think it was okay even after the customer came back for a third time. I should have asked for a partial refund or something but at that point I was just really anxious from the ordeal and wanted to get out of there as soon as possible.The vibe of the wash is messy and rushed and the worker managing the wash is not friendly. He was even yelling aggressively to the other workers. It doesn’t seem like they pay attention. I felt robbed because I walked away with a dirty car and frustrated because I took a day off from working to have this done. The energy is very “be happy with what we give you”I love car washes and I go to one 4 times a week at least because I drive for work and my car gets really messy. I just moved to the area and hoped this would be my new regular wash but now it’s just one big awful memory.
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October 2023 by sulin seli
it's really bad car wash if I'm the owner in this car wash I'm going to fire everybody there
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October 2023 by Tony K
Don’t bring your car her waste of money , I normally don’t write a review but I had to. I paid 34$ for a mini van ultimate wash. I had to come back because there was still so much dust in the back of the car , behind the door opening and on the handle . Save yourself money and time .
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September 2023 by Roxanne Rilo
They usually do a great job. With the management change, they are missing the overview approach. This last time I went it was after a major road trip. Usually, they are able to remove all of the bug and road splat rembrandts. This last time, it seems the effort was missing.
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September 2023 by Gesselle C.
Quick and good hand car washers... the value is amazing for what you get. Amazing and comfortable waiting area with huge tv. Bring cash for a nice tip - these guys work hard.The value is great- full service for leather seats 26.00. The manager is always here and ge is great - hablan español.Love this local gem!!!
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August 2023 by Muhammed Patel
Good place to wash and detail your car. I went there twice, and the experience was very good. Their staff is very helpful and polite. would recommend.
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August 2023 by Jess
Straight up, I hadn't vacuumed my car for over a year (all the other reviews talking bout a couple of months so imma be real w you). I paid for the super wash and they did an amazing job! I'm blown away. I think I'll get it detailed by them at some point but I wanted to start with something simple to see how the service was. Everyone working there was super friendly and patient with customers. I got there between their really busy times (based on what the workers were saying and how busy it was when I left) so I was in and out quickly. Their waiting area is really nice. It is cash only but the ATM is only a $1 surcharge. I was happy to use their ATM so I could leave them a tip! I will be back and definitely won't go this long without cleaning the interior of my car again!
