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January 2024 by Lisa
The store is a usual Old Navy. It's great for casual, fun clothes. Sometimes the clothes are a bit messy if it's busy.
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October 2023 by Benjamin Zakaria
Good experience trying on, returning, and purchasing new. Nico was memorably nice. Definitely will return to this location
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September 2023 by Clarence White
Good selection of clothes....had to look hard for common sizes for my weight and height
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September 2023 by Jim Liu
Balloons , they give to my children ,thank you so much ?
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August 2023 by Chi Spark
Terrible ‘leadership’ there. Customer service is sorely lacking at the Harlem Ave Location. Definitely a reflection of management.
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August 2023 by Chi Town Ger
Terrible ‘leadership’ there. Customer service is sorely lacking at the Harlem Ave Location. Definitely a reflection of management.
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June 2023 by Ralph Sampson
The GM has no accountability. Various complaints to HR and still no changes!
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June 2023 by Ana Mosqueda
Lines and lines. Buy online, and return items you don't like at the store.
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May 2023 by erick lopez
It is an impressive place, however, depending on the season, the cold can be unbearable for some people. I also think that paying 20 dollars, which is what they charge to go up the Ferris wheel, is a lot considering that in the Willis Tower, although you can pay 50 dollars is much higher so you can see the whole city and it's a better attraction. Despite this, the old navy is still an excellent place to walk
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May 2023 by Svitlana Shchedrina
The service is okay but the quality of clothes is poor.
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May 2023 by Allison J
I know that the retail environment is tough, especially in today's world. Less staff, staff that has an "attitude," or even now, store's closing all over the place. But recently I was in this location (store #05328) and I had the most incredible sales associate ~ Krystal ~ assist me in my shopping experience. She went above and beyond, surprising me with finding an item we thought was out of stock, making suggestions to secure other items that were definitely out of stock and just her overall mood was wonderfully friendly. Thank you Krystal! I greatly appreciate you! And I would like to mention the store looked nice, clean and organized.
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April 2023 by Keyleth Cameron
Solid experience. I always find clothing that fits and is affordable. Was a solid experience for an old navy. There was a line to use the changing rooms. Overall felt safe and clean. Totally fine!
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December 2022 by Alex Alverio
Cashier Angie needs to do better her attitude and face expressions is not good. Made me and my wife very uncomfortable.where is the holiday spirit
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June 2022 by Juan A. Cano
I had no problem finding parking... went right in and began my shopping...I found what I wanted in my sizes. The changing room was clean and the cashier was very friendly. It was a pleasant shopping experience. I shall return.
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May 2022 by Dave O'Driscoll
Small but very well stocked and super-organised with great staff.