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July 2023 by Lindsay F
Best coaches, atmosphere and workout in the city
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April 2023 by Nicole M.
The staff for me was actually very helpful when I was trying to switch my membership over AND change it. just need to have a tiny bit of patience. Thanks Abby! I've had classes with Jeff and Tinu. Jeff's class are positively challenging and he really tries to push you. Super knowledgeable. Tinu is incredibly positive, encouraging, and rocks the playlist! Only good experiences here. It's pricey but it's also River North Chicago, so you can expect it. I would try it out if you're on the fence! Great variation in workouts. Love the rower. Yayyyy OT RN.
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March 2023 by Lindsay Murray
I also love the open gym and the equipment. They are constantly adding new things to make the best experience for their customers!
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February 2023 by Marianne L.
The classes are great but the staff in Orange Theory is NOT helpful. I had an issue that wanted to freeze my month and it was such a pain to get help from them. They are not willing to help or be nice. I wanted to try a class free and got there 20 mins before the class instead of 30 minutes before and they charge me my first class. Honestly, the staff should be MUCH better trained to be nicer
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December 2022 by Eileen Wang
While the coaches and studio space at River North are great, the front desk staff and studio manager here aren't the kindest or the most understanding. They charged me a "preferred guest rate" for going to this studio even though I have a premier membership at my home studio in San Francisco. Additionally, I took my friend to her first orange theory class here and we arrived early at 5:20pm for the 5:45pm class and the front desk staff claimed it wasn't enough time to walk my friend through all the instruction since we had to be there by 5:15pm. They made her leave the class for "liability reasons", but then never asked me to sign any paperwork or waivers even though it was also my first time at this studio. I really do understand the importance of following rules/regulations, but of all the Orange Theory studios I've been to across the country, the staff here has been the least organized, the least flexible, and the least understanding.
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December 2022 by Francesca Glasgow
All of the coaches at orange theory have been so welcoming and kind to me during my process of signing up. They truly care if you are happy and feeling safe and comfortable. Absolutely love Katie and Nick. They are great and so are all the coaches actually!
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December 2022 by Sindhuja Bheesette
I'd highly recommend Orangetheory. Unlike what I have seen most commonly, they actually care about your wellness, make sure to keep things new and exciting. The coaches know what they're doing and are just a great bunch of people!
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December 2021 by Ella Wurth
I’ve been to 25+ different OTFs across the country just from work travel and this one is easily within my top 2. Absurdly clean, consistent, fun. Front desk staff is fantastic: friendly, knowledgeable, accommodating and somehow know every member by name (?!). Coaches are also AWESOME, especially Caitlin, Jeff and Jeremy. Music is great, tread blocks are always run on time and they are all really knowledgeable about form/making corrections when necessary. I also particularly appreciate this studio as they encourage taking “green days” if you are looking to take a recovery day and not go all out. I come 6-7x/week so it’s always nice to hear that. They also run a great Instagram and have really convenient class times. 10/10!!!!!!
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December 2021 by Meesha Awan
The staff here is phenomenal and helpful! They are also very responsive and encouraging. Location is very central and there's metered parking nearby.
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April 2021 by Adriana T.
Orange theory has helped me get back into shape. The staff is always super friendly and go out of their way to greet you by your name and help you achieve your workout goals. Kaitlyn is by far my favorite staff there. They have always made me feel welcome since the first time. Highly Highly recommend them.
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February 2021 by ginger w.
Awful environment awful staff! Run don't walk....This studio has negative, dead energy. I was so disappointed after I have loved other OT studios. The staff does not acknowledge you or greet you when you arrive. No good morning, no interaction. I was used to being acknowledged upon arrival at the other OT studios and the other clubs I have had memberships. They seem annoyed that you are there. I should have known when the first time I walked in to find out about membership and before the girl would address me or talk to me(standing 6 ft apart) she required me to put on hand sanitizer. It was very strange!When I did workout there(3 in all) the members on either side of me had their masks pulled down when exercising. The staff ignored it. Very inconsistent policies! Real deadbeats!!!I'll take my time and business elsewhere!
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December 2020 by rebecca E
Amazing new studio! The staff and coaches are second to none! Caitlin is the most motivating, fun and helpful coach and it’s never a chore to come to class here, I always walk out smiling! Great work in not only opening a new studio but for keeping a great post opening momentum with your OT customers :)
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December 2020 by Radhika Chaturvedi
I love orange theory. All the coaches do a great job in conducting group classes as well giving individual attention. I feel very motivated and excited to go to OTF river north :)You will always be welcomed with a smile at this location.
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December 2020 by Melinda Joseph
Love OTF and the river north staff - both the desk and the coaches are high energy! The coaches & staff really make an effort to get to know you and the coaches are serious about form, performance and improvement in the studio. These workouts and the OTF culture are what YOU put into them!Shoutout to Coach Chris, Coach Lisa, Coach Gina, Coach Kelsi and Coach Caitlin and of course the rest of the crew: Aleks, Deja, Erin, Beck, Taylor, Kaila and team!
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December 2020 by Divya Gongireddy
I love the River North studio! It’s clean inside and the front desk staff are super friendly and professional. The coaches (especially Chris and Caitlin!) are great and they always encourage and motivate you!