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March 2024 by Loreda Johnson
I've been waiting for my Rollator for 2 months and still waiting. I called than a week ago and customer service told me everything was ready. So she gave me an appointment for the next week. So I went to pick it up and then they told me it wasn't signed off. So she told me it should take a few days for someone to sign off. It's a week and I'm still waiting for the phone call.
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March 2024 by The Stewarts
We have received an excellent wheelchair with accessories. The billing statements were confusing as to the charges/dates for a wheelchair purchase, as we did not know why it was billed for a “rental“ for 13 months; this billing was all per Medicare requirements. A simple phone call to Orbit took care of the whole mystery, and Adell was fantastic to work with, very kind and able to explain everything! Thank you!
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March 2024 by Diana. thst. was. Good Guzman
Been calling them for 2 months to come pick up my mother in laws bed. No pick up as of yet. No call back. We just sitting here waiting for some agent to call us back....2 months this bed is still HERE@
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March 2024 by Marlena Bansa
Very professional and caring.
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March 2024 by Sharon Leeder
They have been great. Christina was very helpful in accommodating changing dc date and Josh did a great job setting up the bed and explaining the process of working it. They helped take som of the stress out of this whole process.
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March 2024 by Laschel Turnbull
Knowledgeable, courteous & fast.Thanks again Zack!
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March 2024 by Thomas Waller
Amazing customer service, delivered and explained everything ,highly recommended
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March 2024 by Betty Miller
Excellent customer service.. and delivery people. The person that deliverd my husband's wheelchair was so very patient and explained everything to us. Showed us how to operate the wheelchair and such. He was very patient with us, spoke to us so we could understand everything. We are very happy with him.
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February 2024 by maria walker (koko)
I really would like to thank Mark for educating me on how to work with my oxygen tanks and for explaining and showing me how to make good use of my oxygen and I thank him for just listening and just being helpful and taking his time for helping ?
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February 2024 by Ken Burch
Orbit medical has really been a blessing to us!
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February 2024 by Stephanie Griffin
I have no complaints. This company was on top of everything for my father, and he loves his chair. They was help us every step of the way we always recommend them.
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February 2024 by Denise Bridgman
Repairman knew exactly what to do to repair and it’s been fine ever since.
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February 2024 by David Hooper
On time and good quality.
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February 2024 by Jeanne Dupuis
The delivery of requested items was on time and set up efficiently.
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February 2024 by Jipu Miah
Very professional and very helpful!
