January 2022 by Lexus Hughes
Very annoyed with the is store. I went in to get a new battery as I was having issues with mine. The man that helped me was very hesitant to even test my battery, which was weird because I've done this before in the past with no problem. He was barely listening to me and eventually told me that the test was inconclusive and would not help me. He advised me to take it to a dealership, which I did. I then had to pay $400 for the dealership to give me a new battery when I could have bought on from this location for much less. Needless to say, very disappointed in the service I was given.
January 2022 by Julie Pepple
Went in to get a new battery. After they replaced it, none of my windows would go down, and the fuel door wouldn’t open so I couldn’t even get gas. Took it back to O’Reilly, where they said there was nothing they could do. Took it to the dealer and paid a little under $500 for the repair. The dealer said whoever replaced the battery blew the relay. Not exactly the best start to the new year ?
October 2021 by Joe Bianco
Marco worked in the rain getting my battery replaced. Dude's a champion. No complaints. Even had some friendly chatter. From phone call to seeing if they had my battery in stock to driving away it was maybe an hour? Marco rocks.
September 2021 by Paul Fox
Absolutely the most incredibly helpful shop I’ve been to so far. Helped me determine both my battery and alternator needed replacement and referred me to someone who would install it without gouging me.Warmly and emphatically recommend these guys.
September 2021 by irene arbelo
Josef was amazing and happy to help two puertorican ladies from Washington state. He took care of the check engine light and replaced my battery in no time. The other staff members were very nice too. Thanks
August 2021 by momo momo
This is really a great place to go.I had my car battery broke.And actually was going to purchase a new one. They didn’t have it, but they helped me to find by researches and they went all the way down to another places to get and fixed. I am so excited and so happy that I went to the right place.Will definitely be going back more and more.Excellent and quality services.Appreciate it!
August 2021 by Zoila Martinez
I wish I would have gotten this employee's name but yesterday @ about 935pm a wonderful employee help me with my car battery replacement. Regardless of the store closing soon when I arrived he had his tools and was ready to help. Thank to this man I was able to finish my work route ?.
July 2021 by Michael Moon
Jozef was very helpful with my rusty water-spotted hood, his recommendation worked perfectly. Not expensive either!
June 2021 by Johnny Armbruster
My wife came into the Broadway store at the end of May 2021 in Edgewater with her Honda Fit needing new wiper blades and a replacement hose for the window cleaner.Joseph went above and beyond with helping her and hooked everything up for her.Excellent customer service with true care.She wanted to make sure the company knows this and a big thanks to Joseph!
May 2021 by Maurice Miller
Josef is awesome as soon I came into the store asking for help he was right there.He is an great asset to this company
May 2021 by Kandace Stovall
I highly-qualified and excellent customer service. I was stranded after my serpentine belt snapped. I barely was able to pull into the parking lot. Thank you Jozef for your patience and assistance. Your business acumen is very much welcomed and appreciated.
March 2021 by Kevin Rothman
Joe saved my life. I had no idea what I needed with my car. I thought I needed a terminal batter shim and they were the only place in the city that had them in stock. joe came out to have a look and helped me fix it in 5 minutes. I’ll never go anywhere else in the city if I have an unidentified car problem. Joe has earned my business forever.
February 2021 by Nick A
Great place. Good prices. Jozef was so friendly and helpful!
February 2021 by Claire Gray
Decent selection of tools and parts.
February 2021 by Drew Jameson jr.
I have gone to this O’Reillys Several times as it is right down the street from my house, today I bought a power steering pump and the pulley for the power steering pump the guy behind the counter asked if I would like the serpentine belt as well, I said yes, but before the guy at the counter could run in the back to grab all the parts I asked how much that serpentine belt would be he replied upwards of $40, I canceled on the belt but bought the power steering pump and pulley, a serpentine belt for my year jeep is about $10 at any other store I found the pulley at a competitor nearby for 9.99 I was charged $22 When I called the store to find out what time they closed and explained why I was going to return these items they hung up on me very unprofessional.
