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January 2023 by Dale Keeney
BEST AUTO PARTS STORE IN CHICAGO!! Elliot an employee bent over backwards to help me try to fix my scooter. Lucia a manager was so cool and helpful too. They both should get a bonus or raise. Thanks to the O"Reilly company!! The hours are 730 am to 6 pm. There is a hugh parking lot and it's wheelchair accessible. They carry all kinds of different products. Come say hi to Elliot. He's nice and cute but sorry he's married lol.
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November 2022 by Krystal Pearson
Meh. Customer service was non existent and they didn't have the oil I needed for my car.
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October 2022 by Matthew
I came in on the morning of 10/24/2022 for an oil filter. Upon, entering I noticed the one & only employee was helping a customer currently. I head to the front counter to await for his help. As the associate came to help me the phone rang and he had to briefly pick-up the phone and put the customer on hold.This gentleman behind the counter ensured his full attention was with me even though he had numerous other things going on. He was able to order me the filter I requested for store pick-up. The employee was also able to give me some recommendations for trusted shops in the area.Thank you for all your help this morning!
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October 2022 by Chris Lovejoy
Great customer servcie!!! Marco was great! He helped me find the right batter for my 2014 VW, and when I realized I didn't have the right tool to replace, he offered to swap it out for me. LIFE SAVER!
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September 2022 by O
these guys have some great customer service and they helpful too
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June 2022 by Laurie Markowski
The staff has been friendly and helpful everytime I am in there. I do my own motorcycle maintenance so I get most of my parts here and everyone is great!
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March 2022 by Laura
recent review Angel was wonderful. great customer service and personable. we did not know if it was my battery he loaned me the charger and I was on my way!! that was the issue. thank you for helping out and saving the day!!manuel was so helpful(past review)
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March 2022 by Katy M.
My back windshield wiper was broken and Jonathan helped to replace it! It took way longer than expected because of rust, but he was so helpful and kind throughout. Will be back!
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January 2022 by Lexus Hughes
Very annoyed with the is store. I went in to get a new battery as I was having issues with mine. The man that helped me was very hesitant to even test my battery, which was weird because I've done this before in the past with no problem. He was barely listening to me and eventually told me that the test was inconclusive and would not help me. He advised me to take it to a dealership, which I did. I then had to pay $400 for the dealership to give me a new battery when I could have bought on from this location for much less. Needless to say, very disappointed in the service I was given.
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January 2022 by Julie Pepple
Went in to get a new battery. After they replaced it, none of my windows would go down, and the fuel door wouldn’t open so I couldn’t even get gas. Took it back to O’Reilly, where they said there was nothing they could do. Took it to the dealer and paid a little under $500 for the repair. The dealer said whoever replaced the battery blew the relay. Not exactly the best start to the new year ?
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November 2021 by Tayetch G.
Angel really went above and beyond to help me with my car issues with a smile on his face tonight. It was very cold and he still came outside to solve my situation. O'Reilly auto parts is to be commended for having employees like Angel.Thank you again!
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October 2021 by Joe Bianco
Marco worked in the rain getting my battery replaced. Dude's a champion. No complaints. Even had some friendly chatter. From phone call to seeing if they had my battery in stock to driving away it was maybe an hour? Marco rocks.
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September 2021 by Eric Y.
I was having problems starting my car so I brought it to this location. Jozef didn't hesitate to test my starter and alternator (both were good) and my battery, which was died. He then recommended a battery for me (not just the most expensive one) AND installed it for me. Great service!
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September 2021 by Paul Fox
Absolutely the most incredibly helpful shop I’ve been to so far. Helped me determine both my battery and alternator needed replacement and referred me to someone who would install it without gouging me.Warmly and emphatically recommend these guys.
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September 2021 by irene arbelo
Josef was amazing and happy to help two puertorican ladies from Washington state. He took care of the check engine light and replaced my battery in no time. The other staff members were very nice too. Thanks
