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November 2023 by Alan B
Friendly helpful staff. The employee worked very hard to get us an answer to our question. It was the wrong answer, but he tried hard and was very eager to help. In an age where many stores of all kinds can be understaffed with surly, disinterested employees, this still seems like a win.
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October 2023 by Omar Neri
Great service, great guys.
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July 2023 by Dirty Cat Boomer
It’s great to watch the Broadway location being torn down. They were such self righteous cowards during the bogus mask mandate that it’s validating to watch the former employees get a little bit of their energy back.
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April 2023 by Joey Guillen (JGuillen)
Medium shop good selection very helpful.
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November 2022 by Terry J.
I like to research almost any product or service I need, especially if I don't know much about it. When my Hyundai Sonata's low beam warning light came on it meant I needed to make some calls and get Googling. A Hyundai dealer priced the light and install at about $130. I watched a youtube install. Aways harder for me to do than the guy who has done it 5,000 times. But, I decided to do it myself and bought the light from O'Reilly's, 5316 N. Milwaukee Ave. just off of 90/94. Still the reluctant mechanic, I asked the sales guy about an installation since they had once installed my wipers for free. It's something they do for everybody who buys wipers. Who knew? Jason A. was obviously an expert, unassuming and offered to replace my faulty low beam in a driving rain and in the freakn' parking lot for free, except for the price of the light, of course. Lights can be a much more complex process than wipers. Oh, I asked him what his job title was. Reply? Store Manager. From purchase to install, it took about 12 minutes. The kicker, I saved about $115 over a dealer's price for the combo install and product and Jason provided the best service imaginable. I left there feeling like I had won something. Suddenly things seemed much brighter. Thanks Jason.
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October 2022 by Mikela Pinkney
Josh is the best! super helpful and patient
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October 2022 by Pink Pearl
Thanks so much for changing my battery for my remote!
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September 2022 by Medical Massage
I think the change in managers has ruined my favorite place to shop for parts. Sammy has no desire to help a customer. He is not very knowledgeable, unhelpful, and forthcoming with questions and answers. I think he neither cares nor understands customer service or how to talk to people. I have been shopping here for years and now I need to find a new place.
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September 2022 by Top Choice
Bad service and the manager discriminateHis name sammy
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January 2022 by Norah O.
Went to get new wipers yesterday in the freezing rain. The sale person not only helped me find the correct wipers for my make and model but offered to switch out my wipers for me. Such great service!
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December 2021 by Thomas Smith
Had trouble returning a part.The manager Noel is beyond rude.Been a loyal customer for yearsUpdate to this.The district manager helped me out.Hopefully I would not have the same sour experience
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December 2021 by akpinera
Came in to get windshield wipers for my car and Noel was very helpful and even replaced them for me! Fair prices and amazing service!
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December 2021 by Bill Kan
Very honest store, nice and professional staff
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October 2021 by Abdullah Taha
Very bad service
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October 2021 by Joseph Hanna
Good service good place for the parts.
