-
March 2024 by Bhanu Chander
Store persons are not even
-
February 2024 by Omur Borzhiev
Very rude
-
January 2024 by Rob White
Incorrect order (did a half/half) and one side was just cheese, no toppings. Too much cheese, too much sauce. Which made dough raw. Worst Papa John’s experience ever.
-
January 2024 by Jared
Took 2 hours for a single
-
November 2023 by Oliver Heidekat
$30 for a small pizza and cups of butter instead of the dipping sauce. Garbage.
-
November 2023 by Noah La Batte
Placed order at 11:45, still waiting and its 12:25, called and they said it should be ready already. 2nd uber driver ends up waiting another 10min after i called restaurant and they confirmed it was ready. It was not ready, an hour long wait for some cheesesticks.
-
October 2023 by Todd Turner
Tonight i paid a visit to the papa John’s location on division in the 60610 area of Chicago. I’m very saddened and disappointed by the level of disrespect i received at this location tonight. I come here on a regular. I live directly across the street. I speak to the manager ( don ) on a regular as he is a very great and kind hearted person and is also a perfect example of the integrity that should be here at all times. Unfortunately tonight i did not get that integrity from an employee. The young man spoke to me as if he did not want to be there and also answered none of the questions i asked him. I asked 4 different questions and He didn’t answer a single one. He then told me the amount of my order waiting for me to pay and i stared in disbelief. I asked a question again to clarify if he heard anything I’ve said this whole time and he proceeded to tell me the amount and partially answered what i asked. Out of frustration i no longer asked anything and paid. I was then told he could not give me what i asked for which was a total inconvenience because i asked before i paid the $25.58. The order that i was given was not what papa John’s would call a quality order it was thrown together and my bread/ crust looked as if it was just thrown together. I’m very upset and unfortunately will not be visiting this location anymore unless the manager is the only person im snake to deal with. I hope something is said to this young man. I wasn’t able to get his name but he was short , heavy set , long curly hair and wore glasses with his hat to the back. The time of the order was 9:52. Do better papa John’s.
-
October 2023 by Abdul Adil
They are not doing their job, if you dont like a job then quiet it, some else will work instead of wasting customer time and money. The behavior is not good.#
-
October 2023 by vanessa o.
Their manager and all the workers are unprofessional. They don't really want to do their job so let's just all do them a favor and not order there at all!!! Please do listen to all the reviews before this and probably after. I didn't bother to look at them before I order, but it wasn't far from my job and I was Starving so I ordered for pick-up from a third party. I ordered half pepperoni and half cheese. Of course they gave me all pepperoni. Pepperoni was for the coworker I was working with that night and cheese was supposed to be for me because I'm Vegetarian. I called the store right away (at1:30am) and they had me on hold until they were about to close. When they finally answered the call, I explained to him the situation. He apologized to me, told me that I'll receive a free pizza for his mistake and that he would not be able to re-make it because they are now closed. Well, Today I decided to get that today and of course they have me on hold for almost 20min, then hang up. I called back and they finally answered. Now this girl claiming she's a manager, tells me I can't get it because I did it though a third party. The third party did not mess up my order, you all did. Whoever this female manager is, she needs to do better!!! Or this location needs new staff! So much for customer satisfaction. Here are screenshots of amount of time they left me on hold and the pizza I received but did not ask for, as you can see from my receipt. This would have never been a issue if they would have made the pizza correct by doing what they are supposed to do. I would give them 0 stars if that was a option.
-
September 2023 by Don
I have to give credit where credit is due ...Great service guys! Spot on!
-
August 2023 by Matthew Fonseca
First, they tried to give me the wrong order, 1 pizza instead of 2. When I got home and we looked at the pizzas I was given, it wasn’t what I ordered. When I called the store, no one answered the phone. At first, it was immediately sent to voicemail. However, they soon just let it ring. Horrific service and won’t be going back.
-
August 2023 by Ed Dridi
If I could give this location a zero Star review I would! Wrong food order, missing food items, Late delivery, Zero communication…etc….. Do not order HERE!
-
August 2023 by Don D
I have to give credit where credit is due ...Great service guys! Spot on!
-
August 2023 by Ryan R.
Pathetic. I mean yeah you'll get what you ordered, but have fun getting the staff to hand you your order when they repeatedly ignore everyone at the counter until someone calls them out. Absolutely pathetic service, this location should be shut down
-
July 2023 by Ricardo M.
I ordered through Grubhub and made it at the timeframe it was supposed to be completed. I went inside was not greeted until 5 minutes in since they we’re talking among themselves. I was told it was going to be a 40 min wait still.
