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September 2023 by Brian W.
if you have a checking account get your money out. they wont cover you when it gets hacked . got to wonder what they do with all the money they make by paying very little interest on deposits
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December 2021 by Luke Sandoval
Possibly one of the worst customer service experiences I ever received. Definitely do not back here!
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February 2021 by John Z.
I like going to this bank. I always receive great service, and the friendly staff members are always helpful.
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July 2018 by AJ P.
Terrible bank, wish I could give 0 stars. They cancelled my debit card WITHOUT notice. And they can't even issue temporary cards in the branch?? Mind-boggling, what if you lose your card? SOL (You can't earn the high interest checking rate unless you have 12 debit card transactions in a month so even more frustrating with not having a debit card.) Instead of being apologetic or caring, the "senior" banker Norma laid the blame at me for not using it enough, yet this was never communicated. She provided terrible service and didn't care after I stated I would close my account. Their app is also poor with few features and their branches have limited hours. Don't be tempted by their high checking interest rates like I was, not worth the trouble.
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July 2018 by Emil Perovic
Great Bank to work business with, especially for the small business companies.
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January 2018 by David L.
Parkway Bank does not protect you when you use your debit card. A company took $652.00 from me without delivering the merchandise and Parkway Bank did not find the debit card claim in my favor even though I provided documentation where the merchant admitted he never sent the merchandise. Parkway Bank is completely untrustworthy and I hope you never use this bank. Find a good bank instead.
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November 2017 by ALI Boom Bye YAE
Please do not bank with this local ripoff bank. They charge ridiculous fees much higher than a nationwide big bank. The customer service is unprofessional; unwillingness to help resolve problems. If you overdraft your account you will be charged $40 plus $5 a day even if it's your first occurrence. This is one example amongst other ridiculous fees. The office hours are scattered. If you are considering doing business with this bank, don't bother.
