Party City in Chicago is a go-to destination for party supplies, catering to events like baby showers, birthday parties, Halloween, and holidays. Customers have reported positive experiences, highlighting the friendly and efficient staff. Shawnetta is recognized for her quick service, although some customers wish for more staffing support. Trenyce and Lisa have been praised for their exceptional customer service, making a lasting impression on a customer who now prefers this location over others. Melissa has also been noted for her helpfulness and balloon arrangement skills, while manager Louis is commended for his professionalism, even during busy times. Some issues have occurred, such as deflated balloons in an order, but the manager promptly addressed this concern with a partial refund. Overall, Party City offers a seamless shopping experience with reliable online orders and deliveries, making it a favored choice for party planning in the area.
Shawnetta is amazing! Thank you for always being so efficient and fast. Only 4 stars because I would love for Party City to provide some more support to the people working there. Aka. Hire more staff
May 2024
Good quality of items and friendly service! They have some sanrio plushies by the register.
March 2024
Was originally very distressed & shocked when my baby’s surprise birthday balloon delivery came with deflated / non-floating balloons in a paper bag.
The manager was kind enough to refund part of this order & I picked up a helium-filled bouquet that my baby loves.
