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March 2024 by Sonya B.
I don't recommend buying from this company. Customer Service was not informative and it's a rip off. I paid $409.29 for a dress that was not accurately described and too big in the chest area. I immediately requested to return the dress to learn that they do not provide return shipping label and paid so I paid an additional $22.67 to return it. In total, I have now spent $431.96 to try on a dress for the company to only offer a return of $351.10. That means just for us to be on to try on this dress that did not properly fit for 1 day, it costed $80.80.
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February 2024 by Diana M.
Terrible costumer service! Rude, very expensive and not personalized at all. And if you're not a size 10 or under they treat you like shit! My daughter didn't want to try on anymore dresses after we left there. Do not recommend!!!!
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February 2024 by Kristin M.
They just lost a $2000 sale for a Quinceanera dress. First time we went it was great even though it was busy and we were put on a time limit. Manager (male) was great. Other associate was kind and helpful getting my daughter into the dresses. We found "the one". Expensive but beautiful. My mother in law cried. She loved it so much she offered to buy it. That was two weeks ago. Today, she went back to try it one more time and discuss alterations before making the purchase (cash in hand!). The woman helping was rude. She reprimanded my daughter because she didn't know what a slip was. She would not answer my daughter's questions or help her. This should be a happy time for a 14 year old CHILD. She didn't even tie the back properly. My sister in law had to fix it for her. My mother in law is a soft spoken kind woman. Every question was met with a snippy answer, if an actual answer was received at all. The disrespect was unreal. Talk about just showing up to get a paycheck. We were also informed we could only rent the hoop that the girls try the dresses on with. She said it would be just like the one she was using -which was so difficult to get untied, that she had to get tweezers because she couldn't do it. Was she intending to come the day of the party to help, or were tweezers and instructions included with the rental? Horrible experience. We have a large family FULL of girls who can't wait for their quince! I would never recommend any family member or friend to come here. I would actually recommend they didn't come to avoid their daughters' special day be tainted.. amazing the difference poor employees can make. Side note: We are still getting the same exact dress (for the same price) somewhere else. Fun fact: all these stores have the same dresses and designers even though Peaches told us they didn't.
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January 2024 by katie m.
I called on a Tuesday to confirm they had the dress my daughter was interested in. The person who answered, confirmed they had the dress in 2 sizes and desired color. They had the dress also posted on their website and the sales person specifically stated that all dresses on the website reflect the stock in the store. She volunteered this information. Well, drove an hour and 40 minutes from another state and was told immediately upon arrival that they didn't carry the dress in store at all. It was a "mistake" that will be "looked into". Will never patronize this store again
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October 2023 by Ms. Unique m
So disappointed in this place as I’ve been coming here for years! Never thought I would get treated so disrespectful as I did today! We went in for the sidewalk sale that I’ve been waiting for months. Usually they do it in August. I’m outside shopping with my daughter we found a dress so we were holding it! A lady came out and said can I hold the dress for you here is a number. I said sure thank you then I had an extra piece fabric I was getting so I gave her that too. As I gave it to her she grabbed it and rolled her eyes. Which I didn’t understand why? Then my daughter said can we look inside!!!! We go in side the same lady came up to us and said no you can’t look at anything with out buying that dress first or I’m putting it back! I was like wow ok. So I purchased the dress! As I was leaving I asked for her name! She states I don’t have to give you my name! Then I tell her you guys should have signs outside letting people know the rules because I didn’t know. Then she says we DO HAVE SIGNS THAT say YOU CANNOT TRY ON DRESS! Very loud raising her voice up at me like so unprofessional But Who asked to try on dresses? Then she said YOU ARE NOT GOING TO BE RUDE WITH ME. But you are being the rude one I said. I’ve been a customer here for years and NEVER would think I would get treated the way I did today!!!!!! Nice dresses but very rude employees sad because I love this place before today!
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October 2023 by Rachel Jackson
I took my daughter drove over an hour to go and hope to find her dream dress as they advertise online is plus size dresses. Well they did not have anything in her size in store I felt that we where treated like cows a bearded around we where given a number to register and then told “if you have any you found online you stand over there and they will get it for you”. “ register this number and then look and find 3 options no more no less”. Well we left without getting a dress as they do not carry what they advertise in store. Very disappointed with the treatment and felt very disrespected.
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October 2023 by Angelica Torres
Took my daughter to peaches to browse for her sweet 16. She ended up finding her dream dress. I can’t wait to see her all dolled up. All the staff were friendly and very helpful. Joana A. was assigned to us and she listened to what my daughters vision was. She took her time and made sure my daughter was happy. She was 100% smiling from ear to ear, and now can’t wait for her day to arrive.
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October 2023 by Isabella Benza
This was the first time I had ever been to Peaches, Carol was my associate and she was wonderful! I probably tried on close to 15 dresses, the selection was amazing. Although, they didn’t have my dress in store, they were extremely helpful in the ordering process and took my exact measurements. I’m looking forward to coming back for prom season and I’m so happy I walked out of Peaches with a homecoming dress!!
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October 2023 by Valerie Mena
This was my first time there, the staff was very friendly and helpful. It’s truly a one stop shop, from alterations to accessories. My daughter is super ecstatic about her homecoming dress.
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September 2023 by Jessica V.
Nicole a wonderful manager went anove and beyond to get the right dress and when the dress had a few hiccups in the zipper went out of her way to get it fixed. Dress looks great gore is a fun experience to have with your daughter ect Thanks Nicole!
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September 2023 by Erika Maga
We shopped for an upcoming party at Peaches. They are very organized. They have a system in place and I love it. There is none of that running around trying to find someone to help you. They assign someone to help you during your shopping trip. I was highly impressed. One star loss because they follow you around the store store like you're going to steal something. And I don't understand why you can't take a picture of the dresses to show family. Other than that, I WOULD MOST DEFINITELY SHOP AT PEACHES AGAIN.
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August 2023 by Lisa Nimrick
They did a fun little drawing while we were there (unfortunately we didn’t win), but they gave away $50, $100, and a 50% off accessories. Our salesgirl Lesley was super sweet. Peaches is a one-stop-shop for us. We ALWAYS find the perfect dress!
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August 2023 by Caroline Hameister
I LOVE peaches so much. All their dresses are so unique and beautiful. The staff is so helpful and caring. Have been going here for 3 years!
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August 2023 by Lauren McFarland
Wonderful personalized experience with a true dress professional who wasn’t pushing to make a sale. Taylor was patient, willing to try on a variety of sizes and make suggestions based on our likes. We left very happy—with a dress in tow.
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August 2023 by Marlene Humbert
Brought my 2 granddaughters for dresses for their upcoming first homecomings. The staff was great and they had a wonderful experience. Definitely will see you again
