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February 2024 by Juana Leon-Carranza
I took my 66 year old mother a few weeks ago because she had a scratch in her eye. She couldn't open the right eye. The stuff and doctor were friendly and very helpful. They understood the fact that my mother had no insurance. They have affordable prices and tried to get us the best low-priced eye drop for us. I will fully recommend this place to everyone I know. Thank you for everything you did for my mother!
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January 2024 by Robert Wilson
Diane was very helpful
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December 2023 by Moni Rickert
My husband and I have been going to this location for years. The staff is great and very friendly.
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December 2023 by Stefania Marron
The clinical component of my visit was ok, they did everything you would expect for a regular eye exam. The staff on the other hand will try to upsell any add ons to you and they don’t care if it’s something that you actually need or not, or even if your insurance will pay for it. While I waited for my turn I could see that happening not only to me but to other customers, so I would advise you go in with your mind set on what you want and what your insurance covers so you can be in control of your spending.Additionally the staff is not well informed about HIPAA, they refuse to give patient a copy of their medical records saying that “by law” they can’t share it with you but only with another doctor. A poor strategy to force people keep doing business with them. The whole thing is so shady I wouldn’t recommend going back. -I’m not sure if this happens across other locations but I wouldn’t recommend the one on Milwaukee
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September 2023 by matthew haddad
bad choice for medicaid/countycare. no free options for glasses, and their frames seem dated. On top of being expensive, their service was dismissive from the front of house, who makes commissions on sales. So when a medicaid customer comes in they're clearly not willing to give you the time of day.
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August 2023 by Elizabeth Klink
Withheld information about additional costs when asking me if I wanted to be fitted for contacts after I told her I don’t really wear contacts more than a couple times a year. Then was rude when I tried to express that this is something they should be more forthcoming about. Just felt like they were trying to make more money and being combative when I called them out on it.
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June 2023 by Nino Arobelidze
Pearle Vision in Logan Square has an in-house lab so you’ll be more likely to get your glasses back within days as opposed to weeks with the places that outsource their lab work. They also accept a slew of insurances. (Call to check in advance to be sure; they have a very helpful customer service team both in person and remotely). I needed glasses done in a pinch and this place came through in a hurry. Took measurements, got in touch with my insurance and had be out the door in under 30 minutes. My glasses order was ready for pickup by Monday evening, after my Friday afternoon appointment. Right on. Give them a try.
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April 2023 by humberto calixto
Service is great they give me time to look for frames with no hassle and the doctor gave me great service .He examine my eyes thoroughly and answered any questions I asked. I was very satisfied.
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April 2023 by yolanda gutierrez
The whole staff was Excellent and knowledgeable. Definitely recommend ?
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March 2023 by Vanessa Garcia
Horrible experience glasses were made wrong and now they don't want to be held responsible
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January 2023 by Holly B.
Katerina the manager was so helpful! I needed contact help asap and she was more than accommodating and friendly. They cared! Highly recommended!
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January 2023 by Mario A Millan Rodriguez
This is the first time that I come here to take an eye exam. And the doctors were able to tell me that I have astigmatism and that is why I had symptoms of tired eyes and eye strain and I really feel relieved that my right eye no longer feels tired and strains. Really thank you very much doctors really that the symptoms of my right eye really disappeared thank you very much you already won another client
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December 2022 by Rebecca Seiler
Good eye exam, but you can definitely tell that they run on commission for glasses sales. I tried to get a clear understanding of cost for my glasses, and they could not give me a straightforward price. They would say "your glasses will be ~$91 with insurance." Then, I would ask if that included lenses. They gave me the cost just for lenses. I asked for just 1 round number for a complete pair of glasses, with specific frames and lenses, and then that quote did not match what they had quoted for lenses/frames earlier. I left without buying anything, and the sales rep kept pushing me to come back and purchase from her.
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December 2022 by Sean Lavin
Adrianna and Mike were outstanding in helping. Very sweet and kind and patient. Everything you could want from an eye doctor. Highly Recommend!!!!
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December 2022 by Amy Dworsky
Staff were courteous and professional. I did not wait long. The doctor spent ample time with me. I would visit again.
