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March 2024 by Yadira Solis
I had THE BEST service today. I saw doctor Anderson, he was friendly and open to answering all my questions. Afterwards I picked out glasses and received help from Cesar. He made suggestions and helped me find the best pair for me. I felt so comfortable and honestly had so much fun. I definitely recommend coming here. I don't think I can convey how awesome it was to talk to Cesar. Not rushing me, giving honest suggestions, listening and not forcing someone to get something they didn't need. Plus just a great personality. Thank you!
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March 2024 by L H
Dr. Patel is the most professional. My prescription eyeglasses are perfect. I can see now.
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February 2024 by maribel garcia
I absolutely loved the service provided by Iris, the entire staff is very professional and friendly. However Iris was able to assist my four children and myself with exams and new glasses. She was very patient and her customer service is GREAT! Thank you Iris for making the process flawless! I will definitely be returning for future services.
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December 2023 by Cruz Almanza
Long story short… a few years ago at this same location they got my left eye prescription wrong, they redid it at no cost to me besides driving back and taking time off to get em done. I decided to give pearl vision another chance and yes! They got my prescription wrong not once but twice, staff looked at me like I was lying when I came back to get them fixed, but come on, when you can’t see you can’t see there is no lie about that… third is the charm right? BUT Now I had to pay $60 plus the time I have to take to get to the store 3 times. The staff its sort of friendly obviously there for the business and not for the happy customer or great experience.
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August 2023 by Janette Melendez
I regret coming here even with my insurance from my job I had to pay outta pocket $250. Got insurance/ware for the glasses. Not to mention my son scratched the lens that’s an additional $50. I remember going to Americas Best got two pair with a free eye exam had no insurance at the time paid about the same, oh and warranty covered the scratches so I didn’t have to pay anything. Don’t ever come here highway robbery!!!!! The lady who worked there said “every where is different” with a smart mouth!!! And I regret coming here what was the point of even having warranty for the glasses when I still have to pay outta pocket. Do Not come here!!!!
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June 2023 by Pauline Adelman
Thorough exam, friendly staff, long appointment wait time, somewhat pricey.
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May 2023 by Le' Sosa
Awesome workers here. They're very considerate and nice.Only drawback as that their selection is absolute trash. If you have a small head, you're in luck: all glasses will fit but if you don't, this is not the place for you because some can't be made to order unfortunately.Edit: I was contacted by staff to inform me of some new frames recently added. Unfortunately, I already purchased them elsewhere however I greatly appreciate the thoughtfulness. I also learned that there are limited sizes for the style frames that I wanted so it's nothing against the people there. Again, thank you so much. You guys are awesome. I'll give you guys another shot on my next pair!
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March 2023 by Luz.E Hernandez
This was my very first time going to Pearle Vision. Once I walk in there miss Iris greeted me with the biggest smile, and her friendly kind voice, she also helped me pick out glasses. And explain to me every detail about my eyewear. I would also like to mention Dr.Ketan Sheladia provided me with so much knowledge about my vision. I highly recommend Pearle Vision located at 5153 South Pulaski Road Chicago Illinois.
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February 2023 by Vance Hancock
The entire staff is so friendly! I was in and out within 35 mins, exam and cutest glasses ordered. Thanks for always making this easy
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December 2022 by S. Austin Layne
Rueben was so personable and helpful when I went there for my glasses to be retightened. Come to find out we shared the same Birthday! Wish it was more people like him in the workforce!!!
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September 2022 by Susana Hernandez
Great service. I never had ordered glasses before (except cheap online ones) and they give great recommendation based on your style
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August 2022 by Margarita de Luna
The staff is really nice, but the optometrist is not good with little kids. He has no patience with little kids. The staff had more patience and had better manners then the doctor. I don’t recommend this place for your children. I had to take my son elsewhere and had to pay out of pocket because this optometrist charged me even though he did nothing.
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August 2022 by Dennis Marable
Their customer service is great and they have a great selection of glasses. The doctor explained everything really well and I was able to get my glasses for gaming.
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February 2022 by Francisca Estrada
Customer service is great but their frames suck! I purchased my glasses (Armani) few years ago & they broke in less than a year. They asked me to bring them in on a Saturday which life got busy, and then Covid so I never did (my fault). But last year my son purchased his & same issue, now my brother 2 months later with the same problem & now they’re charging him for the full frame when he’s only had them for less than 3 mos. Save your money, and purchase online.
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February 2022 by reda lacy
After going to the Horrible Pearl Vision in Hyde Park, this place was Heaven Sent! All the employees were absolutely Amazing! Especially Angeles Marquez…so patient with my 73 year old mother. And I loved the experience