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February 2024 by Irene Williams
I want to thank the employee for going over and beyond for me left one appointment . And went to another location for tire rotation and Elgerardo was the best of the best. He definitely did what he said he was going to do get me in and out with a smile even made some recommendations for my tires thank you so much I will be returning. Excellent customer service I appreciate that so much. I know I spell his name so wrong sorry .
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January 2024 by Roy “Care Bear” Coleman
Brakes went out, drove to Cicero Ave store for inspection, thoughtful ap provided updates to my phone. Great idea. Coupland hours I was safely back on the road with a senior discount. Happy camper in Chicago winter.
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January 2024 by Samuel Clucas
Great service thankyou !!!
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January 2024 by Michael Coleman
Excellent job, thanks :)
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January 2024 by Allen Dennis
In and out quickly had parts needed at a fair price
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January 2024 by a h
great team who care about their customer need for auto service, they make sure to give the best advice when the vehicle for service and best estments , very respect to to me when i walked to the service dept , they took the time to check my car , thank you
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January 2024 by Christian Diaz
Not pep boys but hertz inside pepboys was horrible, i felt discriminated when i was getting a rental, they would talk with their people with professionalism, with joy and when I told them that i was there to pick up a tesla i had reserved they talked to me like if i didn't understood English... yelling and with attitude, almost like if they were irritated... never renting from this location. Guys at pepboys were awesome guiding me where to go. Thats the only i gave this a 3 stars ?
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January 2024 by Tim Toner
I thought that I would need a new tire, but, no, it was a nail. They fixed it fast and the repair was inexpensive.
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January 2024 by pigs Flying
I booked a car rental service to pick up at 10 o 'clock, I waited here for more than an hour, they were supposed to open at 9 o 'clock, but no staff came to work, the customer in front of me in line told me he waited longer. It's annoying and a waste of our time. If you are also renting a car please do not pick up the car at this address as they are not on time
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January 2024 by mrs Israel
As I approach my car from behind I noticed a trail behind my left tire that appeared to me water/ oil. You can clearly see my car created the line because you could see the line steaming from where the service area is and stops where my car is parked. As I get in front of my car between my 2 front tires was a oil like substance..I just knew It had to already be there before they parked my car. I proceed to head in to pay. As I am leaving to get my car and go some told me to just inform them of this big spill in front of my car so I do. I tell the guy and head to my car. Once there I examine the substance by placing a finger in it and discover that it's fresh oil. I look under my car and I'll be darn my whole oil change is on the Ground. I've been dealing with pep boys faithfully for more than 10 years. Never have I experience this. Mistakes happen but guess who ran behind because of it? I did. After paying such a large almost of cash for the service all I got was a excuse to why the job wasn't done correctly.
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January 2024 by LaQuida Tate
Would never recommend this place to no one, I was told there was no cars before me and that was a lie. I been here for 2 hours. Employee stated that there was only one mechanic working on 3 cars when they stated no cars was before me. This is the worst experience ever. I'm still waiting as I write the review.
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January 2024 by Nadine Glover
The techs did a great job with my car even though I did not have an appointment.
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January 2024 by Bamidele Shodiya
Great service at this particular Pep Boys location. They always take care of my car and always presenting me with all available options.
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January 2024 by William Fiedler
Service was done very quickly and the pep boys people were very professional.
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January 2024 by Celia O
I was greeted by friendly staff. Car was taken in as soon as I handed the keys. Waiting area was nice and clean. Service completed in a timely manner.