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February 2024 by Lucy Wagendorf
Very friendly and helpful staff.
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February 2024 by Sarah Zelman
They are always well-stocked and all the employees are great but I have to give a special shoutout to my guy John. I’m not sure if there’s more than one John but the one I’m referring to works Saturday afternoons and a few weekdays. He always greets me with a smile and provides great conversation on top of customer service. Thank you John for making us loyal patrons for life!
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January 2024 by Brandon C
Yashley P does an amazing job grooming my pup here! Been going to her for almost a year and it’s always a good experience. Highly recommend!
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January 2024 by Kai L.
The manager, Hope, displayed extreme rudeness. When I requested to use the January $5 coupons for grooming/nail services for my two dogs, she responded with a threat. She said, "I can apply it for you this time, but I'll ensure you won't be able to apply any discounts in the future because you've asked for discounts every single time, 5 times in a row." It's concerning that a store manager would threaten a customer like this. I visit for grooming every other month, and naturally, when there's a store promo, I'd like to take advantage of it. It's not like I'm asking for something special, and often, the store staff proactively apply the available coupons without me asking. Hope's behavior was exceptionally rude. When I addressed her bad attitude, she even threatened to put me on a block list, preventing me from returning. She said: I do have the level of power to put you on the block list, do you want to continue or not?
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January 2024 by Cindy Yang
Friendly staff! Good inventory
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December 2023 by IGNACIA G.
Love this location .. super friendly and both Henry and nugget get groomed here .. ( they always do an amazing job ) aca
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December 2023 by claire
Do not get your pet groomed here, terrible service! I brought my dog to get bath & brush services which should take 30 minutes… I came back an hour after dropping her off to see if she was done only to find her still in the small crate in the back & told that it would be another 3 hours. I told them to cancel my apt and give me my dog… she came out SO stressed and shaking from sitting in a crate 2 sizes too small for over an hour. This pet salon is boarder line animal cruelty, DO NOT GO HERE!
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December 2023 by Kim Jacobs
The very best grooming my Bernese Mt Dog has ever had!! Thank you Joel!!!
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November 2023 by Britt W.
Joel was awesome! They canceled my grooming appointment because someone called in sick.. Joel was kind enough to still squeeze us in. He did a fantastic job on a mini golden doodle and made sure he wasn't nervous at all! Highly recommend!!!
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October 2023 by Erika Peralta
I love
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September 2023 by Maddie T.
This is the first time I’ve taken my senior cocker spaniel at this location to be groomed and overall, I am extremely thankful and pleased with the service and care that Angel gave to my Charlie. She came in earlier than her shift to have 1 on 1 time with Charlie because he was having a difficult time the day before when it was peak busy time. Angel went above and beyond for Charlie and I couldn’t be more grateful for her. She was so understanding and forgiving of my frustration the previous day. Angel truly is one of the best groomers I have ever come across. Charlie’s cut is beautiful and I can tell she really took her time to make him look as great as he looks. Thank you again, Angel. I will be going to this location for as long as I live in the area thanks to you!
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August 2023 by Lucy Schallmoser
Had the small bag of Instinct x 2. No other pet store has them for my 19 lb dog! Very friendly & helpful reps!
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July 2023 by Nick Glod
Niani was incredibly helpful and showed me how to use the tag machine!
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July 2023 by Helena Hansen
I adopted a cat today. I went in filled out the paperwork everything went smoothly. An older lady who works the register is always very friendly every-time I am in there. However, the cat I adopted has a nasty upper respiratory infection. This does not get that bad in one day. I am not sure how long the cat has been at this location but she was and is suffering. I asked if she was sick. I asked if she had been pregnant (I understand that this is not their responsibility to know) but I confirmed with the shelter she had given birth at some point. Moral of the story she is very sick. She is having a very hard time breathing and extremely low energy. I would like to think at some point someone would have noticed the way she was breathing it was incredibly loud/wheezing/coughing. She was in the exact same spot for the 2 days I saw her. How did nobody notice this??? It’s cruel. Another thing I noticed….the food!! The food is left out in heaping piles along with wet food that was dried up and crusty. Please Please take better care of these cats they deserve more. I am happy to heal this cat but please make more of an effort to check on them.
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July 2023 by beauty love
PETSMART GROOMING: I debated writing this review but I hope it helps the next person. I brought my dog in for a grooming appointment. 2 hours later I get a call from the groomer and they’re like “we won’t able to do the haircut… she was being aggressive and biting” my dog is 8 years old and has been getting haircut regularly and I have NEVER heard of this happening where they have to stop service on her. The groomer refused to tell me how many years of experience she had because it was “private information” and suggested I take my dog to a mom and pops shop when I have a package purchased. I have to note that this is not her first time at PetSmart either. I ended up having to leave with a wet dog dripping in water and I should’ve just took my dog and left the moment I walked in there and the energy was off.