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May 2025 by Trina Grogan
I love Planet Access! All purchases support an amazing cause and they have a great selection of locally sourced and sustainable home goods and clothing. I also love their Visibility Arts products- they make great gifts, especially the candles. The staff are lovely and always willing to help. Great local gem!
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April 2025 by Adena Leibbrand
Incredible store for gifts that supports a great cause!
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November 2024 by Kensli Brown
Loved Planet Access! A lot of great options and the purchases go to a great cause.
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May 2024 by Theresa Hoban
This is a charming store that has lots of really cool men and women’s clothing. The staff are super nice and the prices are very reasonable. They have some very cool “neurodivergent” pins, cups, swag so if you have family that are on the autism spectrum it has some great gifts. I bought A nice Chicago T-Shirt for my husband. Location in Lincoln Square is great and nice place to find a special gift after lunch at one of the local eateries.
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November 2023 by Yupyup Yo
The store is great, but this Toad & Co. jacket was a bust. Such a cool jacket, but after wearing it twice the insulation is seeping from the sleeves. Ugh. Might need to steer clear of this brand.
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January 2023 by SLC Voices
Great store lots of fun selections!
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January 2023 by Stace
Great store lots of fun selections!
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October 2022 by Melanie L Wiley
Friendly, good vibe and great prices for unique, sustainable clothing that makes a fashion statement!
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July 2021 by Jennifer G.
I can tell the Yelp account is managed by the store. It says here on Yelp that the store closes at 7 on Friday's, but when I took the train down to return something at 6:09PM, they were closed. A girl who looked like Snookie and who was abrasive and bored like Snookie when she used to work at the t-shirt store opened the door and sighed at me. I told her Yelp says they close at 6 and she said the register was closed and would not remark about Yelp. She said no one named Grace works there and she doesn't know a Grace. She only repeated twice more, "no, we close at 6." Then, a guy who was sweet and professional came over to talk to me and apologized and said they would correct their hours. Feel they should refund me also my el fare when I get to return the item.
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December 2020 by Greg Petersen
Amazing products, beautiful space, AND every purchase supports people with disabilities!
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August 2020 by Pam B.
This store has a great selection of clothing in brands I like and like others have said here, some brands they carry are socially conscious. I had an experience that was questionable however, with the purchase and return of an item. Understanding no stores wants customers returning items so they won't be too happy, I still expected to have no problems returning it well within the window and within the bounds of their return policy. I spent a long time trying to buy something that I wasn't really crazy about to begin with, because I was unable to find a better option and the store down the street (Uncle Dan's) that I would have gone to is not open. Anyway, I decided to return my purchase after realizing I never wanted to put it on. For some reason, when I gave the associate my receipt, my credit card, and the item, she said the card was not the right one. The last four numbers did not match the last four of either of my cards and that is all I own, so I don't know what happened. This is when it seems they could have been more helpful but they just stood there staring at me. I felt their disbelief and felt stupid. I finally looked up the transaction on my bank app and showed them the exact date and exact amount and the correct store and info. It was clearly charged to the correct card I had offered her. They seemed reluctant but they did finally process the return but there was arrogance in how they handled it. I called the bank to just be sure to verify that I have no cards with those numbers and again have the agent check that the charge was correct and of course, all was good. Her only explanation for what happened is that the store's machine made an error. I have no idea how it happened but the way the employees left me feeling, make me hesitant to shop there even though I do like their inventory. I like to shop locally and tend to give people the benefit of the doubt, but I would recommend being careful about what you buy that you are 100% certain you will keep it because it appears from the reviews that this is just how people are treated in this store. If it happens to you, don't take it personally because no one should be treated like that in a retail store in a friendly area of town. Maybe they are upset they have to be exposed to the public and are forced to process returns. I would understand that.
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January 2020 by Nancy B.
I've always liked this place and bought quite a bit from them, so I was disappointed to be in the store on Saturday to find the saleslady (I think curly brown hair with glasses) mocking a customer behind her back (though she was purchasing items). How rude! Hello, management . . . you've gotten quite a few reviews where they said service tanked the experience. I hope you start listening. Lincoln Square is a small, tight neighborhood and I've seen businesses go down for less. Respect your customers and hire people that want to help them, not make fun of them. Very sad.
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October 2019 by john diguida
Nice selection gifts
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October 2019 by Jonah Berg-Ganzarain
Best sweaters
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August 2019 by Leslie Corral
Birthday success @ Planet Access
