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April 2024 by Akshatha K
It was relatively free when we dropped in, many free tables to dine in.We had veggie skinny sandwich and broccoli cheddar soup. Service was excellent. Potbelly has their food taste spot on at downtown or suburbs locations which I appreciate. My favorite is Broccoli cheddar soup, it’s like a warm hug in a bowl on a chilly day. Sandwich was delicious as well.
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April 2024 by Dago Lopez
I ordered my food ahead to pick up at 12:30 PM. This was placed at 12:06. When I arrived a little after my pick-up time I saw that the monitor showed that my food was on the shelf. It was not so I notified the staff and was assured that it was still being worked on. Fifteen minutes later I asked what is going on and it turns out they had not yet made it or someone else took it. I was here during my work lunch and ended up leaving at 12:55 with no sandwich. I understand it was busy but if the customer is letting you know there is an issue they should not brush you off. I also do not care for the generic response this store gives every bad review. Just letting you all know how my experience was.
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March 2024 by Sebastian Gonzalez
I got the steakhouse sandwich and Oreo shake and definitely liked how everything went well together. I added the deli mustard to the sandwich but it was super overpowering and couldn’t really taste anything other than the mustard. Don’t recommend the mustard. The Oreo shake was incredible, super smooth and creamy. Definitely worth the buy.
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March 2024 by Majestic Jova
Former Google business advertiser. Currently Google Tour Guide. Customer Service was great by your team member Jah. She made everyone feel very welcomed.
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January 2024 by Lady Red
Asked for extra hot peppers, didn't get them. It's called a veggie melt and was barely melted. Wilted lettuce. The mushrooms were raw, and they've never been raw at any other locatio. I've eaten at. Is this normal? Dirty tables, overfilled garbage. Ate it because I don't want to waste food. Meh. Not coming back.
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January 2024 by BLAZE MAX
Great but not as good as 1 N la
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January 2024 by Rob FayMcKinstry
As I was waiting for my sandwich the white manager started berating the black employee for being mouthy. Then he started barking orders at her loudly.
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December 2023 by Scott Epperson
Yummy!
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December 2023 by Nishki
Great customer service! Joshua is very courteous and professional. He and the rest of the team provided fast and easy food buying experience. And even though they were super busy from the rush of people that went to see the Christmas Tree Lighting, Joshua always had a smile and was kind. The food was delicious by the way, definitely recommend the Chicken Club with the Brocolli Cheddar Soup. Will be back again.
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November 2023 by Patricia
It would be good, attention to Spanish speaking... however... we survive with street English.
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November 2023 by Francisco Munoz
Kid-friendliness: Unfortunately, they only had 1 high chair. During my visit it was being used, so we had to just use a regular chair. Not ideal, but no big deal overall.
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October 2023 by Pat Lewis
Nice lunchtime meal at a reasonable
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October 2023 by Savage Tayski
My experience at this potbelly’s was a mixed bag of ion even know would I come back here people that answer the phone are rude and think they can talk to u crazy . The first guy hangs up In my face because he gave me whatever soup he wanted cuz they were busy. The lady manager fixed the issues but then got a attitude cuz I asked for a gm . I think they both need to reprimanded
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October 2023 by anurag Lert
Great sandwich near Chicago
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September 2023 by Sanket Patel
I ordered veggie melt and it came with uncooked mushrooms. In addition to that the avocado had skin on it. I literally garbaged the sandwich!!
