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December 2020 by Nabil Natalia
They do a perfect job every time, have never had a complaint. Beautiful location & excellent service.
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December 2020 by Kellya Duncan
This place is great! I got the VIP pedicure with my BFF for her birthday a couple weeks back and this is my new spot now. Prices are fair, the pedicurists did a great job, they serve coffee, tea, or water for free and they pay attention to what they're doing. Place is clean and service is excellent. Plus, the place is really cute and the massage chairs are bomb.
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October 2020 by Phil
I read that Re'Luxe Nail & Spa Boutique suffered from the violence of 2020. I am sorry that happened to your business and I hope the very best for you. Peace on earth
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October 2020 by Tasha P.
My husband and took a day just to get pampered. We scheduled pedicures, no chip mani & fill in.. Needless to say the nail tech too so long on the previous customer, I. Cancel my fill in. Due to her being 45 mins late she left it to the only other tech left to complete my husband and I pedicure. My husband and I was livid! This young lady found no urgency to service us. Finally she started on my husband manicure. Once it was time to pay I could see the agony and displeasure all over my husband face. I looked at his hand in shock! THE WORST MANICURE EVER! Bubbles all in the polish! Skin peeling all around his nails! No shape what so ever! All to get $3 off after calling the owners.. SMH.. We paid and tipped! Bad business across the board! Please hire experienced technicians. I feel we was pranked!
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June 2020 by Lo W.
The salon is luxurious and quiet inside, which I prefer. It is close by me and I love coming here to get pedis! Highly recommend!
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April 2020 by Stacey J.
Not a friendly atmosphere. 0 stars
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March 2020 by Gillian Schulman
One of the best in the city I got a no chip manicure that has lasted a month. They also shaped my nails beautifully I will absolutely be returning.
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March 2020 by Kayla Baker
Was there on holiday from South Africa - called in to book an appointment. The lady who I spoke to, obviously has better things to do. Next day, I came in for my appointment. I wasn't greeted, the lady at the front had no idea what her job entailed. I then asked for the toilet, she pointed in a direction and I accidentally went in to the room and she almost had a heart attack. Nail technician was great and friendly but such horrible customer service. DISGUSTING
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March 2020 by Stephanie M.
Not worth the steep prices. I got a gel manicure for $42 less than a week ago and it is already chipping. Not to mention, the technician (Abby) also made my cuticles bleed. I don't feel comfortable returning.
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February 2020 by Sydney J.
This was my first experience with Re'Luxe. I got a no-chip. The decor is super cute! But the service was not great. My nail technician was extremely rude, plus my nails look horrific. Not worth the price at all.
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January 2020 by ShanLyn Perkins
I picked this place cause it looked beautiful online, but like all things, it’s the inside that counted. Literally the worst experience that I’ve ever had. Made an appointment for my husband and myself. When I arrived I was not greeted and when i spoke to the receptionist she seemed puzzled by my hello. I brushed it off thinking maybe she was an the spectrum. She mentions my appointment time is at 12:15 and 1. I mentioned I had two appointments at 1. She told me that’s not p
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December 2019 by Alicia Marie
Me and my mom stopped by earlier today to see if they would be able to fix our chipped and broken nails. Cindy was wonderful and got us booked for later that day. Cindy and Erika stayed late to do our nails and did such an amazing job! Made our girls weekend to Chicago even better! I would totally recommend this place to anyone living here or just passing through! We’d come back every time if we lived closer.
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December 2019 by Lauren K.
Well first of all, I looked online and saw they offer gel manis. I booked an appt for a gel mani and a regular pedi. I get there and the salon chairs are horribly uncomfortable, and the pedi takes 90 minutes. Now, I'm left with 30 minutes before I have to get back to work and they tell me they don't offer gel manis. Only no-chip polish. After being there for hours, I didn't have a choice. I had to finish my mediocre service there and not even get what I wanted or what I had booked. Now I will need to go somewhere else tomorrow and spend another $70 to get what I actually wanted. Not to mention the manicure itself looks horrible. I could have and would have done a better job myself had I known
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November 2019 by Cindy Cindy
Beautiful salon with great atmosphere
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November 2019 by Elesi D.
In Chicago for the weekend, why not get a manicure. Location of this spa was great. Very neat and warm on the inside as well. Had a manicure, followed by a bikini wax. Quite a combination. I actually enjoyed my bikini wax more than I did my manicure. The lady who gave me a wax job was phenomenal. Great customer service yet efficient. I'm not looking for an in depth conversation while having a personal touch taking care of, but great customer service and communication goes a long way. In the other hand, my manicurist lacked in customer service, communication or skill. I mean no communication what so ever. The manicurist, I will assume, had a bad day and decided not to talk to me at all. She got annoyed when I disliked the style and told me she was not able to free style a drawing on one finger. Luckily for her, I had friends with me who where having a better experience so I decided not to end the session right then and there. 4 stars for the experience of my acquantance and the personal wax job. 1 star for the manicurist.
