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October 2021 by Sade
The owner is a nice man & the prices are very reasonable. I used his company twice for a move. The first time I had to end up getting in my car to drive up there & ask “Where the heck our my movers?! It’s 2 hours after scheduled time?!” I did receive an apology & discount. They were fast w the loading & unloading of truck. 6 years later I had the same issue...I was originally told 7a, I went the day before my move just to confirm things since I’d moved w them before. The lady stated she don’t why I was told 7a, they don’t open til 8a...I was upset because she’s the one who wrote down everything as the owner was talking. Why didn’t you speak up and say something. So she told me we’ll be there tomorrow between 9a-12p. They showed up at 2:30p, offered an apology & no discount. They loaded & unloaded the truck FAST! I’d use them again because they’re the best quote. They come w a truck & 3-4 guys. None of my item were damaged. I referred a family member of mine to them and she had the same experience as far as the extreme tardiness. If you decide to move w them just have your day pretty open & get your move date & quoted price in writing.
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April 2021 by Sade F
The owner is a nice man & the prices are very reasonable. I used his company twice for a move. The first time I had to end up getting in my car to drive up there & ask “Where the heck our my movers?! It’s 2 hours after scheduled time?!” I did receive an apology & discount. They were fast w the loading & unloading of truck. 6 years later I had the same issue...I was originally told 7a, I went the day before my move just to confirm things since I’d moved w them before. The lady stated she don’t why I was told 7a, they don’t open til 8a...I was upset because she’s the one who wrote down everything as the owner was talking. Why didn’t you speak up and say something. So she told me we’ll be there tomorrow between 9a-12p. They showed up at 2:30p, offered an apology & no discount. They loaded & unloaded the truck FAST! I’d use them again because they’re the best quote & come w a truck just now know to open my day up. (Always get your move date in writing & confirm the day before.)
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July 2020 by Rosa Martin
I strongly do not recommend this business. This place truly give black owned business a bad name. I purchased a washer/dryer (of course it was used) with 6 month warranty, I haven't owned it for 1 week before they had to come out and repair it, it worked a week, and now broken again, i have not had the unit for 3 weeks and its not that I have a big family to wash for, its only me and I may have use it 4 times since i have had it. This business in my opinion should be closed down. The owner Steve-o have promised to bring me another one, because he would not give my money back and it has been 3 day and still no washer/dryer replacement. They are quick to take your money but slow as heck providing service, I use him in the past for moving and had a bit of a issue with timing but because of him being a black owner in the community I gave him another chance and this time has been the worse. I would not recommend this business to my worse enemy, and i strongly recommend this business is closed down, i will do everything in my power to get my money back and never do business with them/him again. He cant keep employees because of how he treats them, he prey on the weak and less fortunate. Believe me if my financial situation was better i would have never went there.PLEASE BEWARE OF THIS BUSINESS AND THE OWNER STEVE-O
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December 2019 by David Chancellor
Do not answer their and refuses any refunds
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December 2019 by Adnil Wilbert
This is a very good store reasonably priced also layaway
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May 2019 by Shon Ivey
This proudly black owned business has been offering products, services and employment opportunities to a severly underserved community for more than 40 years. Steve Vo is 1 in a million. Stop by. The staff is well trained, professional, friendly and each...extrodinarly funny. All customers leave with a smile on their faces after each visit...garranted!
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April 2019 by Gregory Richardson
Great prices on stoves & refrigerators unbeatable rates with trustworthy and EXPERIENCED MOVERS
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April 2019 by Keysha Harvey
Bought washer and dryer 4 years ago and washer just conked out. Not a bad run for a resold washing machine and will be getting another one from them
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April 2019 by Dominique Patterson
I paid for a stove and refrigerator set. He swapped the brand name one for a cheaper one. Still haven't received the bars for inside my fridge. Then sent me a range top microwave for my inconvenience but once it got there, I'd have to pay them 160 to install it. That's what you get for shopping at unprofessional black owned businesses.
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April 2019 by Sylvia Hampton
Its very reasonable
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November 2018 by Reba Boose-Brown
Excellent product and service!!
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October 2018 by Crystal Jackson
i bought a stove lasted 3 years good service
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August 2018 by J Sharpe
Very professional and great price..
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April 2017 by Margo Mays
Brought a deep freezer it still works
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April 2017 by Krys T.
I came into the "store" for the first time last week (first of 3 visits within a week's time), and was greeted by the owner, Steve. After looking at the merchandise he had, I'd decided on a particular refrigerator (which was in my budget). But he was dead set on selling me another fridge, which was $25 more than I'd wanted to pay. He claimed that the other fridge was a newer model and worked better. I took his word and purchased it, along with a box spring that he claimed was in good condition. On the day of delivery (next day), the fridge was delivered. The box spring was also brought by a different set of men (a couple of old, sloppy, unprofessional and unkempt looking guys). I had to turn them around to take back the bedding, as it was dirty, not covered as previously promised, and not in the condition I was told it would be in. But the younger guys that delivered the fridge were more professional, and worked very quickly. I plugged the fridge in and left it for 24 hrs to stabilize. After 24 hrs, snow/ice chips had formed in the freezer (near the vents) but the fridge part was slightly cool, NOT cold. I gave it the benefit of the doubt, set the fridge temp at a higher cooling temp and decided to let it sit for another 24 hrs. Afterward, more ice had formed in the freezer, but the butter in my fridge was still soft. I visited the store a second time to get my refund for the returned box spring and notified Steve. He nonchalantly promised to have someone come to my place and "take a look" at 9am that next morning. I gave him my contact info in hopes that he'd follow thru. The next morning came, no word. The day after, I called, and after a million times trying to reach Steve, I got hold of him and his excuse was that "things were busy". Ok, why didn't I get a call? Anyway, he again promised that he or someone would come the NEXT morning. B******** Next morning came and went with no call or visit. So, I went back to the store for the third time for a refund and arrange the pickup of the faulty fridge. I was given my money back, with attitude, after being kept waiting almost 20 minutes. He sent his guys to get "his" fridge. TAKE your damn fridge. I tried giving this business a chance, but in the end it deserves NO stars. The owner needs to retire and give the business to someone who actually knows how to run it, and not try to pawn off janky a** products that malfunction.
