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January 2024 by Assem Sammak
The workers!!!
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January 2024 by Izudin Bajrektarevic
I had a problem with rotten products that wasn't expired yet. The expiration is on 03/2024. I came back with the product to the store to get it replaced or refund and I didn't get any customer satisfaction at all. There are these 2 oversized Mexican ladies that can't even understand why I am at the store. They don't have basic understanding of how to listen to customers and can't even understand why all products have an expiration dates. This place is total out of control and all they do is take your money and then you are on your own.They provided me with corporate phone number but it doesn't even work.
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January 2024 by ABDUL SIDDIQUI
Great place for foodie makers
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January 2024 by Aaron Stillabower
Really deserves Zero Stars, 1 is too many. Arrived @ 6 am for an 8 am Delivery Appointment & was told by dock manager that I would be called when they were ready to unload me. 6 hours later, after watching over a half dozen other trucks that came after me come & go & I went in to see what the delay was about as I was now late for my next 2 stops she said it was because I didn't write the time down that I arrived. Which was B.S. because she was the 1 who checked me in & knew full well that I was waiting all day. Plus, she had to continually move my bills aside that were in the Receiving tray all day. So, I told her that I wasn't there to play games with her to waste my time & that if I saw 1 more truck arrive & go into an empty dock before me that I would be taking the my bills back, marking the load "refused" & taking it back to the Shipper & they wouldn't get squat.Then I called Dispatch to update them on the situation who then had to call her to light a fire to get her to do her job. Ultimately the next dock was mine & I got unloaded but not in time to deliver my next 2 stops that day. All in all she cost the company 6 hours detention & layover pay to compensate for my wasted day, which still isn't as much as I would normally make. So, I told Dispatch to put this location on my "No go" list & told them that I would be refusing any future loads destined here. Until this business hires a competent Dock Manager more focused on actually performing the job of unloading trucks in an orderly manner respectful of driver's time I HIGHLY suggest other drivers do likewise, or risk the current Dock Manager wasting their day so she can entertain herself with stupid power play games too.
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November 2023 by Sairah Ali
The people here are so ratchet. The Latina who was a supervisor or something was so rude and had the audacity ask me why I didn’t ask the cashier to do something before he checked us out. I asked her if there was a problem and she responded with “the problem is that you’re holding up the line”. First off maybe you should eat in the break room instead of taking your dirty Cheeto fingers and touching the computer. Apparently the workers take breaks on the floor and I guess I interrupted her eating her Cheetos which is why she was so hangry.
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November 2023 by Kiyoomi A.
Absolute horrible customer service. Super rude employees. I bought 3 of the same item that were 50% off, but she not only purposefully didn't give me the full discount, but when I refunded my item, she also didn't give me the correct amount of money on purpose to be petty. When I asked her to fix her mistakes, she yelled in my face that she didn't want to help me and that I didn't deserve what she owed me. The cashier's name was Courtney. And this is the third time she's behaved this way with me and many others. I called a supervisor and she said she apologizes for the way I was treated because Courtney was in the wrong and she shouldn't be deciding who gets a certain discount and who doesn't, but she still does it. I still have the receipts for proof. Super unpleasant.
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October 2023 by Angela S.
This depot is ghetto I really wish I could go to Lombard often. No customer service. The black manager is always angry. I called yesterday to ask a question, they answered, and forgot they answered talking about ASS and playing with each other. Terrible
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October 2023 by Rudy Rodriguez
Way better than the one downtown. Everything is nice and organized for the most part. Employees are pretty damn helpful. I want a pizzeria everything I need for my pizzeria is there. Except for the flour of course. Keep up the good work Restaurant Depot staff on Pulaski!
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September 2023 by Nisar Shaikh
Very bad they change always extraCustomer please check your invoice before you leave
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September 2023 by Warbird Phoenix
This location does not consistently honor delivery appointments and prioritizes local trucks ahead of otr's along with long wait and unload times.
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September 2023 by Cherif Biba
Today I was subjected to racism with them, so I had a picture of the card and an address, and there was a Mexican person with a picture of the card and an address. They expelled me, and a Mexican entered and made a purchase.
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August 2023 by Ahmed Saleh
No coming back againManager disrespectfulPoor customer service
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August 2023 by Moe M.A
Management so badManager bad service and attitudeNever come back again
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June 2023 by N T
It was really good experiance overall this place have a big verity of evrything you would like to buy .Vegetables and fruits are always fresh .They have any type of meat you want beef , lamb and pork .The staff is so helpful they can find anything you are looking for .The only thing I think they have to add is some self checkouts because buyers are buying too many items and the line is long .
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May 2023 by Michael W
For delivery drivers…Let’s start with this a bit of compassion would go along the way. Some of us did not see family for weeks and the can’t do attitude from your warehouse people is absolutely terrible. Receiving women there seems to be overworked or just plainly dose not want to be there….Next on the list appointments. What is their actual purpose if you do not adhere to them?Drivers arriving on time or even before to make sure you have ample amount of time to sort things out yet for a few hours you are not receiving anyone creating a back log of us sitting outside waiting for your grace to honor us with the privilege of being unloaded ?!Seriously drivers if you can, avoid this place and all others restaurant depos in the city of Chicago!I went to deliver in Gurnee, IL day before and I was in and out with many pallets so I am not sure why those in Chicago are struggling.Perhaps management should hire more people for the warehouse or put some thought to it how to improve traffic here.
