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February 2023 by Julie A.
Wonderful hi and clothing and amazing staff. I don't get down there as often as I'd like but at the same time if your pieces are an investment. you'll never see everyone else outside wearing what you get from Robin Richmond.
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April 2022 by Meadow Z.
I have been here for almost eight months and I visit Robin Richman regularly to take a look at their stuffs. Since I have spent over 5K usd on more than ten items, I am now giving it a review. It is a place for the cool things that you will not find it anywhere else in Chicago. I am a fan of Uma Wang, GUIDI and Marc Le Bihan, so I am really into the collections that Robin have. Though we can get them online, I prefer trying some of them and see the materials. Some of the clothings can be pricy but most of them are OK to me. Despite of some people think that the staffs are rude, well, ... I found they are actually friendly and provided a lot of fitting advices. They don't have many superficial greetings but if I want to try something they would not hesitate to help. They also give valuable advices on how to take care of the clothes. Sometimes there are things beyond my budget but they will still let me have a try. Sometimes there is one thing that fits me better (from their perspective) and with a lower price - they would advice me to purchase even if I have the money to buy a more expensive one. And Sometimes I went there in a rush with my dusty Columbia outfit and it has never been an issue. Overall, I think they are good, straightforward, and down-to-earth people. They just don't try to please people deliberately. P.S. Speaking of the pricing, those handbags in Neiman Marcus are reaching 5000+ even 8000+ usd. Almost all the luxury brands raise the price of their products every year, and I have friends consistently buying their handbags. I found I could actually buy REAL LEATHER bags with a budget around 500 usd at Robin's. So it's just a matter of which view you choose.
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March 2022 by Jamie V.
So, I forgot to post about this place a couple of years ago, but I live in the neighborhood and cringe every time I have to walk by. The employees at this store are beyond rude and pretentious. The one time I entered and never will come back was during their sidewalk sale. I browsed around for a bit- that's what you do at sidewalk sales. The employees were rude and didn't even really care to ask if I needed help, but they were busy for them. I got to look at all the ugly overpriced items. I left and didn't purchase anything. The woman working on the sidewalk followed me out and dared to accuse me of shoplifting. Because I browsed in the store and was wearing athleisure clothing? I was outraged but politely just told her no in disbelief. Not to mention, she looked like she was milking cows in her outfit. I'm shocked this place is still in business. Must be a family thing or something . Never waste your time here. THE WORST
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February 2022 by Vittorio Venafra
il buon gusto .molto bello
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August 2020 by Elizabeth S.
If I could leave zero stars, I would. I have worked in retail for over twenty years, so I understand how hard it can be to provide excellent customer service, and I also know how unreasonable people can be with reviews. And especially during a global pandemic, things are so upside down and stressful, that I tend to give just about everyone a pass and try to give everyone the benefit of the doubt. That said... I would not shop here if they were giving the merchandise away for free. I had by FAR the absolute worst customer experience of my life with the owner of this shop yesterday and I implore my neighbors and fellow Chicagoans to not shop here. I was berated, exceedingly rudely, in a very short encounter and exchange with the owner. As I left the store and walked down the street, she literally followed me and screamed at me as I walked away in front of my brother and best friend. And that wasn't the first time I've had an encounter like this at this shop. I don't ask for much, but I do expect to be treated with respect when spending my hard earned money in an establishment. Not only does the merchandise in this store leave something to be desired, to say the least. The customer service is truly awful. Buyer beware: heinous shop and shop owner.
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January 2020 by Ruby F.
Love the super unique beautiful pieces in this store. Unfortunately I can't imagine who can afford them. Great for browsing. Also not sure how closing at 6pm on a weekday works for them. Maybe this shop is for folks who don't have to work. Really love this place and am glad it's there though. The girls behind the counter are always very nice.
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July 2019 by Sean O'Connor
no place like it!
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May 2019 by FLB
We have been shopping at Robin Richman for years and are always surprised at it’s location. It is in Bucktown on a street that is very hit and miss. The store has a wonderful variety of women’s clothes, shoes, handbags, scarves and jewelry. We always look forward to visiting the store whenever we visit Chicago.
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January 2019 by Emma T.
Robin should learn how to treat others with respect, especially customers who are financing her business. I decided to check out the store after being referred by a friend and felt unwelcome from the moment I stepped in. No one greeted me, acknowledged me or offered to assist me. I was watching my 8 year old niece that day and decided to bring her with me since she's a little fashionista herself and I thought she would enjoy the store. We were looking through some of the jewelry together and Robin snaps at me "watch your kid, these are expensive pieces and you're responsible if anything breaks." I was genuinely shocked by her comments. I could even understand if she was being rowdy or running around the store, but my niece is a very shy, well behaved human who I was watching the whole time and was doing nothing but carefully looking at the different accessories. The outburst from the owner was completely unwarranted and upset both of us so we turned around and walked out. Also from what I saw the selection is fine, but there are numerous other stores in the area who have just as good quality products for a much more reasonable price. If you care about receiving good customer service don't shop here!
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December 2018 by Carrie McMahon
Special and unique women’s wear and accessories. A Chicago treasure.
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November 2018 by Frank Prayer
Only women clothes