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October 2023 by pharris mims
I purchased a car from here today the customer service with tony was great and so far my car runs great tony was very helpful getting me financed and explaining the details ppl with no credit established or bad credit I recommend this car lot they (rocket auto sales) will help u get financed.
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September 2023 by OICUB
I would give it a zero... The own doesn't care about his customers, especially disabled person who living thru 4 near death experiences... They sold me a car that causes nothing but issues! Don't believe anything they say. If you are that desperate to purchase a car, sure go ahead buy a car by them... but know if you have any questions or can't find something about the car, dont expect the owner to call you back! Still never received my license plate or my title car! I am waiting from ADA to look into this company & hopefully the real Rocket company is aware!
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November 2022 by A W
If I could I would give them negative 5 stars. I bought my car from them a year ago and it’s been in the shop longer than I have been driving it. I already spent $6,000 on repairs and not everything is repaired yet. The next day after buying the car I went back to them because the engine light appeared. The person checked it and told me it’s just a problem with the sensor and it will cost me about $25 for a new one. Turns out it actually cost $518 and he lied straight to my face because on that day I still had the option to get my money back as I have 24 hours under the Illinois law. The first time I went to the shop I paid almost $2,200 and the second time I went to the shop I paid almost $3,000. The cost to repair everything that is wrong with the car will total to a little over $10,000– the car isn’t even worth that much it costs to repair it. At that point I could have bought myself a brand new car with what I have spent on the car itself and the repairs. I will NEVER recommend them to anyone! DON’T BUY A CAR FROM THEM THEY ARE THE BIGGEST LIARS!!!
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September 2022 by timothy vogt
Great experience, easy to communicate with, they kept in touch but not pushy in anyway. I did not buy there, because I found my "check all the boxes" vehicle the next day. But 100% would go back
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June 2022 by Jessy Sanchez
I bought a car from Red more than 15 years ago! He is a honest and fair person. He helped me get the vehicle I needed and was willing to work with me on the price and financing. It was a great car. I have since purchased new cars and he still has better customer service than all of the dealerships I've work with. I highly recommend this place.
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September 2021 by Dj Will
Vehicle interested in purchasing had a down payment on it..
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June 2021 by Sam Apple
Great deal ??
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June 2021 by Karla S (K.D.)
Vehicles in every price range
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March 2021 by Cesar Vasquez
Very friendly staff and the seller was so helpful
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January 2021 by Yuki Gomez
Just bought a 2020 Rocket Auto Sales Legacy Sport from CG yesterday.Salamat Kababayan for all your help.
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January 2021 by Michael Wilsen
I have just spent 6 hours there trying to get a car, they do bait and switch well, incompetent sales people, they lost a deal on a $31,000 car because they wouldn't come down $100, really!
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July 2020 by angela Cooper
READ THE REVIEWS! DONT WASTE YOUR MONEY. NO CUSTOMER SERVICE, THE ONLY CONTACT IS EMAIL!! WE PAID $110 FOR NEXT DAY SHIPPING BUT RECEIVED THE ITEM 5 DAYS LATER. WE TALKED TO ROCKAUTO, THEY BLAMED THE SHIPPING COMPANY. WE CALLED THE SHIPPING COMPANY WHO ADVISED US THAT ROCKAUTO COULD SEEK REIMBURSEMENT ON OUR BEHALF. ROCKAUTO REFUSED. THEY DIDNT EVEN APOLOGIZE FOR THE INCONVENIENCE NOR TRY TO GET OUR HARD EARNED MONEY BACK. AND IM LIVID
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March 2020 by Benny D.
Beware:The owner of this place is a gray hair polish man that is very racist looks down on Hispanics he has immigrant workers that work as auto mechanics and salesman's that he treats disrespectful and unfair.We try to buy a vehicle from these people and the owner would never want to talk to us regarding the issue he changed the price two times on the vehicle and try to pull a scam on my wife after she was approved they would not answer are calls. They wasted are time and had are credit pulled for nothing. This dealership is not honest this is not the place for a Hispanic person to go buy a car. Beware go elsewhere. This place is taking advantage of Hispanic immigrant people.
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March 2020 by David Hernandez
Even tho we were comparing and looking the salesman was polite and informative and not in a hurry to have us move on. If we can't find anything close, my wife and I are going back there. That's a real salesman.
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March 2020 by Blessed Hope23
Very nice salesman, seems honest. Answers your questions and let's you test drive alone!!