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January 2025 by GnrlErmon06
Vehicle was illegally towed from parking lot of Staples at 1130 S. Canal. Very shady company. No manager available to dispute. Demanded payment and drivers license from behind a tinted glass where you can not see them and raised the cost of towing after I became reasonably upset. Reported to police and BBB.
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January 2025 by Keshonna Riley
Towed my car when I was right there. So money hungry is ridiculous. They need to get a life.
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December 2024 by Chris Muffitt
79th and Cicero. Don't park at version 3 spiders lurking
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December 2024 by Dr H
If stealing was a business this is it
Sitting at portillos to enjoy a family dinner and got my car towed from their parking lot!
Fraudulent and shameful business
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December 2024 by Kim Juan Jun
Inbreds be like
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December 2024 by Ryan Pickering
Google this company and you will see multiple articles about them doing illegal tows all over the city as well as being issued a cease and desist order by the city for operating a lot without a license!
The place itself has two non-penetrating bullet holes in the top of the window and they have tapped up notebook paper to cover the window.
There is no customer service there is only a scam tow truck operator stealing legally parked cars from patrons of the chase/staples off Canal just north of Roosevelt, the BWW parking lot at Chicago Ridge Mall and countless other places throughout the city!
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December 2024 by Lis
Love these guys... Great service... especially from the cute guy with all the tats.
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November 2024 by Josh Zickus
They towed my car when it had a parking pass in it. Unbelievable. Shame.
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August 2024 by MIKE CAZARES
Guys are thugs and threaten people with bodily harm and throw verbal insults while on duty. Not professional like they used to be... stay away!!!
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August 2024 by Chasity Blue
The lady on phone was rude and calling me
Names and they need to go out service
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August 2024 by Sneyder Osorio
They are thieves
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August 2024 by Rachel Purches
Customer service is an art. You are forced to interact with humans who have different experiences than your own and treat them with respect. My husbands car was stolen two days ago from in front of our home in the middle of the night. Luckily it was located and towed to this location. I called to get some general information and was told what to bring to prove ownership. Upon arrival, the lady at the window (same woman I spoke too) had such an attitude with the questions that were being asked. Not everyone who has had their car towed did something wrong. Sometimes a wrong was done to them and they are trying to navigate the situation as best as possible. So my husbands registration was in the glove box and the car was parked somewhere offsite, but DL and insurance were provided. Luckily he had something else on hand. My frustration come in when asked to see the car before paying to have it released. If it was not in any condition to move it why pay? We got a long winded response that was not helpful. If you work at a job and do the same thing everyday DO NOT get an attitude when someone experiences the same thing for the first time. We did get some answers from a very patient tow truck drive Mark.
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August 2024 by Minjeong Ryu (Mina)
I just left that parking lot less than 10mins for checking next store… my car was gone. Fine was $240. It’s completely scam.
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August 2024 by Martin Martinez
These people are just doing their job. Alex was great , very helpful.
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August 2024 by Amer Mostafa
Nasty and rude customer service. This company is owned, manged and operated by bunch of thugs
