These guys did a terrific job on a very old Rolex. It now runs better than it ever has. It’s been several months now since the repair was completed. It hasn’t even lost a minute during the whole time. Unbelievable!!
December 2022
Incredible customer service with infinitely deep product knowledge, and quite frankly, Sutter is the only establishment in the past two dates that I've trusted with servicing my Cosmograph Daytona.
January 2021
They have serviced several watches for me. All perfect
Sutter’s Watch Repair was the first and original
Independent Service Center to be recognized by Rolex. As Rolex specialists, we have been servicing Rolex watches exclusively for over 60 years.
We are located right across from Millennium Park and “The Bean”, on Michigan Avenue and Washington Streets.
If a trip to our offices is not convenient for you, we invite you to ship your Rolex to us for service. Many of our customers ship to us from the nearby suburbs and from across the country.
If you have any questions regarding shipping, please contact us.
Additionally if you have any other questions, please feel free to call or email us. We will be happy to assist you.