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March 2024 by Mary Jane A.
I had hit a deer which caused quite a bit of damage to my driver side door and front end. I called Royal automotive they were able to schedule an appointment right away. They scheduled my rent a car which was waiting for me gave me a time frame when the car would be ready. They worked directly with my insurance which was huge. The whole process was professional and seamless. I highly recommend Royal Automotive.
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March 2024 by Candice Zilberband
Excellent thorough work.
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March 2024 by Em E
Great customer service, great communication, easy to work with, the car was ready when they said it would be, and spotless inside and out! Very happy I chose Royal.
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February 2024 by Olive L.
If you're in need of body work, I highly recommend this shop. Great customer service and their work is outstanding!
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February 2024 by Peggy Kasper
Great job on the car. Also, the customer service was outstanding.
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February 2024 by Nino DiGiulio
Just fantastic. They took the stress out of the whole process, handled the insurance, scheduling, regular updates, and they got it done much faster than anticipated, and the care was immaculate when I picked it up. Highly recommend Royal Automotive!
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January 2024 by Nino D.
Fantastic, stress-free experience. Su, took care of everything so I didn't have to stress about dealing with insurance, scheduling, renting a car. They kept me posted as they progressed, and they got the work done more quickly than any other time I've ever had any body work done. Then when I picked up the car, it was better than ever. Not just the repair work, but the car was cleaner and more detailed. They even fixed a few minor things that wasn't part of the scope of the project. Although I hope don't need them again, if I ever do need body work, they will be the only ones I call.
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January 2024 by Ar N.
If you want honest and quality work done on your vehicle? Royal Automotive is the place to be. My Subaru Forester suffered an extensive damage due to a huge tree limb that fell on top of it. I contacted my State Farm insurance agent who sent me a list of recommended auto body shops. Royal Automotive stood out due to the outstanding reviews. I scheduled an appointment for assessment with Su, the owner. She was very friendly, informative, and detailed on the process of the repair. She also gave me an ETA on the completion and was very fair on the quote of repair. Su sent emails to let me know where they were on the progress of repair. The job was finished earlier than expected. My vehicle looks as if it came straight from the production line at Subaru. All previous damages are gone! The quality of work matches that from the review of others. Thank you to all of the staff for taking care of my vehicle. Job well done! I've attached 4 before photos and 2 after photos.
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January 2024 by Arnulfo N
If you want honest and quality work done on your vehicle? Royal Automotive is the place to be. My Subaru Forester suffered an extensive damage due to a huge tree limb that fell on top of it. I contacted my State Farm insurance agent who sent me a list of recommended auto body shops. Royal Automotive stood out due to the outstanding reviews. I scheduled an appointment for assessment with Su, the owner. She was very friendly, informative, and detailed on the process of the repair. She also gave me an ETA on the completion and was very fair on the quote of repair. Su sent emails to let me know where they were on the progress of repair. The job was finished earlier than expected. My vehicle looks as if it came straight from the production line at Subaru. All previous damages are gone! The quality of work matches that from the review of others. Thank you to all of the staff for taking care of my vehicle. Job well done! I've attached 4 before photos and 2 after photos.
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December 2023 by George W.
Had a window out and a scrape, Su worked with me to get the best deal on parts and was incredibly helpful- after the parts came in, the whole job was done in just a few hours- they did such a great job and even gave the car a nice cleaning! Will be back!
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December 2023 by esblecoli *
Had some minor work done after an accident. Staff was very friendly and discussed several option for repair. Work was done in short order and looked great. Would use again if needed.
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October 2023 by Lawrence M.
I highly recommend Royal Automotive! They are polite and efficient they gave me and estimate on my repair work ordered part and had me drop car a few days later. I was told it would be ready in under a week it's was completed in two days and the work was fantastic. I was paying out if pocket not through insurance and they suggested I reuse some undamaged parts to save money. They final bill was 400 dollars under the estimate great work nice people and great communication I was sent emails and text messages to update me on the process of the work so professional thanks for the wonderful service I will be back!
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October 2023 by Jennifer David
Royal took care of everything for me, even helped organize the rental car company to pick me up from Royal and take me to the shop to pick up my rental car. They had great service and did a great job repairing my car after a crash. Su was so sweet and helpful! Def recommend!Services: Tires
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October 2023 by Cindy Novak
I had the best experience with Royal Automotive. They have the best communication - all my emails and questions were answered quickly and I was kept informed on where my car was in the repair process. But most importantly the body work and painting that was done was fantastic. My car looked brand new!Services: Painting
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October 2023 by Jonathan Gonzalez
TLDR: the customer service was great, the job was done very well and my car came out looking better than before. Would highly recommend.Got into an accident in late July where the front of my Mazda CX-5 took most of the damage. Got this place recommended to me from a friend and gave them a call. Right off the bat, the customer service was great. I spoke to a nice lady, Su for almost all of my interactions with the body shop and a gentleman when I dropped it off and both were very friendly and most importantly helpful. I was constantly receiving emails updating me on my vehicle's repair process and whenever I emailed with questions of my own the replies were swift. The repairs took a little longer than expected but that was mostly due to waiting for my insurance's approval on some of the repairs, waiting for oem parts to arrive and for better quality of repairs. This was all explained to me as soon as they got the car and it was actually given back to me sooner than projected. The end result was my car looking as good as new, if not better than before my accident. Overall, I would highly recommend this place to anyone who wants a quality job well done.Services: Painting
