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November 2023 by Tomas Medisauskas
Serving 1 costumer in front of me 38min. Working just 2 mens
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October 2022 by tom gorney
No more drive ups,always out of money. What good are they?
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March 2021 by J. P.
My bank since my first bank account. Good interest rates, seldom have to wait in line, courteous service, and convenient. They invest in the neighborhood too, unlike larger banks. I have been to other banks, but this is the best.
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June 2019 by Rosa Espinoza
They lied to me a lot one person told me when I open my account I can be 0 balance nothing happened an other one told me 50$ needs stayed and an other one told me 100$ balance plus I speak Spanish and the lady will talk to me in English so crazy they attitudes are nasty ewwwww closing my account in two days when my 6 months are over
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May 2019 by Lupe Hernandez
WORST BANK EVER!!!!! I WOULD TRULY GIVE IT ZERO STARS IF I COULD.. THEY ARE RIDICULOUS.. THEY CHARGE FOR YOU TO EVEN CHECK YOUR BALANCE INQUIRY IN ATMS!!!!!! Smh MY MOM HAD THIS BANK SINCE ITS CLOSE BY BUT I WILL BE CLOSING IT AND SWITCHING TO BANK OF AMERICA, WE ARE UPGRADING! F ROYAL BANK!!!!!!! 😷
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May 2019 by Jorge Hernandez
Local bank, looks clean and has across the street parking. Notice local neighbors park there overnight and don't get towed. I call that a big plus that they don't allow the towing company to just go all pirate and tow just over a technicality
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March 2019 by Christine B.
This is now a Royal Savings Bank, however, when I was growing up in the neighborhood in the 1950-60's, it was Gage Park Savings and Loan and it was located a bit west of the current building--where the drive - thru is now located. I believe the name was changed to Park Federal Savings Bank in the 1970's. The "new" building that it is now was built in the early 2000's--like 2001 or 2002--where does the time go?? Anyway, sadly it is no longer Park Federal but Royal Savings Bank. Royal Bank acquired Park Federal Savings Bank in 2016. Park Federal used to be great because when you got a home mortgage with them, they actually kept your mortgage instead of selling it off like most banks did. I know two people who got mortgages with them. Unfortunately, I wasn't one of them--wish I had known this back then. I doubt that this is still the practice because I had heard a few years back that they might not be able to keep this practice up. Well, it was nice that they tried to as long as they did. SERVICE They always seemed to provide very good service to the neighborhood and it seems that they still do. Employees have always been friendly and helpful and still are. It seems the only thing that changed was the name. PARKING There are a few parking spots behind the building and a lot directly across the street (55th Street). Street parking can also be found, but watch for metered areas. BTW, they usually sell books of stamps, but happened to be out of them today. Area Banks /Credit Unions - Review #2 My Neighborhood, Gage Park - Review #16
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July 2018 by Anthony Steph
It was great!
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May 2017 by Judee B
Very disappointed in the overall Customer Service because of the Staffing and ultimately service cuts. Now, suddenly, having multiple issues accessing my online account. After 40 plus years, I'm switching to one of the BIG BANKS...Sorry!
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May 2017 by SERGIO VALDEZ
I like the bank , the people inside are very polite and helpful
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May 2017 by Ruben Martin
If you can do so, avoid this bank as much as possible. They have an okay system in place but once you have a problem, they will start passing around the responsibility to assist you until you get tired of trying.
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May 2017 by chicuamio cochi
Its 12:18 says here they close at 1 whats up
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May 2016 by Brian Bojan Dordevic
Royal Bank's CEO Leonard Szwajkowski and Vice President of the company, Toni Gonzales contracted me to do consulting work in digital marketing. They sent me banking books to start the research. I've spent hours working on the project, and afterwards they've stopped communicating with me, yet I did the work that I've never got paid for. I've sent them the invoice for the time spent, on which they've previously agreed to. Yet they never paid for the time they've agreed, and they never followed through.
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May 2015 by Helljumper
It's a bank. What else do you expect? 5/5.
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May 2013 by Dorothy Burt
This bank sucks!! They are slow, and not very helpful. I'v been with them for six months and the only reason why I am still with them is because they charge you $50!!!!!! to close your account before six months. I am counting down the days to six months when I can close this account and be done with this bank. I will say most of the time the clerks are nice, but what does that matter when they can never help you with any thing??!! Online banking is a joke!! Telephone banking doesnt work!! I would advise anybody to stay away from this bank, they are not very helpful towards their customers...
