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January 2024 by Saba Favors
1st of all this facility is super clean. But the cherry on top was the outstanding service from Carlos! When you store your items at this place make sure to ask for Carlos! Super awesome, helpful, was calm and cheerful throughout my move. This made our day much easier. 5/5 would definitely recommend to all.Thanks again Carlos it was a long Saturday but you made it go by much easier!!
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January 2024 by Joey Karner
No other place I would store my things. Easy to use app and doors are secured through Bluetooth. Cheap prices too would recommend to a friend!
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December 2023 by Cynthia J Tong
Carlos was fantastic. Transparent and helpful and very knowledgeable. The facilities are extraordinarily well-kept! rates are reasonable.
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December 2023 by Brian Kuyken
Very clean facility and helpful staff. App is great and makes everything very easy to use.
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November 2023 by Tyler Smith
I found this place through a friend, and decided to reserve a 10x15 unit. Great pricing, Carlos was super friendly and super helpful. He showed me around and showed me how to use the app for the storage unit, and made understanding everything easy. Huge thank you Carlos!!
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November 2023 by Diana Enderle
I have been using Safeguard Storage for some time now and I am very pleased with their service. The staff is very friendly and very accommodating. They have always been able to assist with whatever I need. They are an excellent value compared to other storage companies in the area. The facilities are clean, well maintained and easily accessible. I have recommended this facility to two other friends and they had positive experiences as well. I will continue to recommend to others.
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November 2023 by Pedro Chavez
This place is amazing and the customer service and help I received from Barbara was amazing. She went above and beyond answering my phone calls, helping with the move in and overall always giving great customer service and support. This facility is also great, always clean and high tech with everything through an app. Perfect place if you need storage.
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November 2023 by Mark Rodeghier
The facility is top notch, and the staff customer service is great. Special thanks to Carlos for his excellent assistance.
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October 2023 by Razeth
The staff here are amazing and the facility is well kept. The prices aren't totally outrageous and the building is kept clean. There's always carts available, there's a bathroom on site, but no garbages.
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September 2023 by Louis Carre
Absolutely fantastic help. Carlos Aldaco-Bautista was extremely polite, professional, informative and helpful. The facility was extremely clean and well maintained. I highly recommend Safeguard and ask for Carlos, he will go out of his way to help you.
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July 2023 by nini ly
Carlos at the front desk is super helpful and very friendlySecurity system here is the best so far compare to other stroages
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July 2023 by alexander miller iii
I've interacted with Carlos at the south Loop location, and he's a compassionate individual who provides outstanding customer service. The manager, Mike, on the other hand, is hostile and disrespectful. He resorted to intimidation tactics which made me very uncomfortable. I suspect he has anger management issues is a poor fit for the service industry.
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June 2023 by Karl Perschke
I really appreciate the great customer service from Carlos. I had a question about my billing and he was able to resolve the issue same day and called me back to follow up. He helped me understand the calculations in a professional and courtesy way. Carlos was friendly and resourceful. I was really happy with the overall experience and will continue using SafeGuard
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June 2023 by Christina Finnegan
Spotless units. Friendly helpful staff. I highly recommend and will use this facility again.
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April 2023 by Baccilikesmilk P.
Great service from Barbara! She was informative and helped us out with a unit. Clean, well lit, big place and the staff is always friendly and helpful. Love how everything is keyless.