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February 2024 by Madison widz
Great and polite staff, great products
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December 2023 by A. S.
Cool store,...but the staff needs more knowledge on beauty products.✌️
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October 2023 by Karina Huicochea
This place its very nice! They explained me how to use the products plus the girl was so nice and friendly! I had went to other stores and the girls from other locations seem to be very rude when you ask them questions about the products. Not in this location! From now on this one will be the one ! Thanks to Arely for the positive vibes she had all the time since i step through that door! ♥️
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July 2023 by Darlene C.
I ordered some Product for my hair a gel for curly hair I received them in the mail. I ordered them from the website when I receive them both of my containers was all broken up. This is the second time I have received products from Sally's and it's was damaged because they don't wanna use bubble wrap too pack their products. I would've ordered from Amazon, but they was out of it. I have never received my product from Amazon damaged like that but you won't have to worry about me again. Very dissatisfied.
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June 2022 by Carmen Figueroa
I love this place. Everyone is so nice and helpful. They definitely listen to understand and have us costumers walk out confident!
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June 2022 by Yiomaris Ortiz
If I could give 0 start I def would. The Puertorican women with black hair in the register is gross. Such a “yal” should get another job. She did disrespectful faces when I asked questions. Sadly I didn’t get her name. Made my shopping experience unpleasant!!
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February 2022 by Janie Cox
Step was very helpful and the ion hair color is the best over the counter hair color
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January 2022 by NGM
Every time we come here for our beauty supply needs the team here always goes above & beyond.. Our last visit in OLIVIA was especially helpful. She assisted in picking out a shampoo to help my daughters hair keep its color during it's lightning process. She even helped pick out nail Polish and suggested an amazing matte finish top coat which has been killer Im told. Go here if you ever need anything. They know so much and they will help you. Giant hug to Olivia and a Thank you for your help.
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November 2021 by Tricia Bulaclac
Google and the sign on the door says it opens at 11am Sunday. I got there 20 minutes early so I patiently waited. At 11 I got up to the floors and still found it locked. The woman inside opened the door and said "I'm not opening for another 30 minutes." and then locked the door again.Well not wasting my time here anymore...what a joke
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September 2021 by Mercedes Morales
Customer service sucks. They are rough when talking to the customer, the lady don't even walk with me to the aile to explain me what choices I have, but when talking to a coworker she was all smiles. Rude
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April 2021 by Mariah Oatts
Staff was very helpful and friendly. I mostly knew what I needed but they were able to answer my questions about some of the brands i was interested in. However, their selection of arctic fox dyes was very limited. The outside door was also made of plywood.
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April 2021 by Lauren Fisher
I went in to make a quick purchase. I had a few items and needed a bag. The person that rang me up was new and the manager was overlooking the transaction. I wasn’t asked if I required a bag and it was ASSUMED that I would carry all my stuff across the parking lot and to my car. I asked if they no longer gave bags. The new employee goes “ Oh, you wanted a bag?, I have to ring you up again” she just handed me the receipt and since I didn’t carry any cash or a lousy .07 cents the manager told her she had to ring me up again.It might not seem like much but not offering a bag is a huge deal. Considering that I am a frequent shopper the manager could have at-least given me a bag as an apology of the lack of costumer service the new employee displayed. It might seem minute to some but costumer service and paying attention to the details is lacked at this location, not to mention the manager could use some training and manners herself. Not going back.
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April 2021 by Byrd J.
Purchased $40 worth of product from this store and was not allowed to use the bathroom by employees Yesenia and Ivan even though I'm very obviously 8 months pregnant. And to top it off another customer or employee was in the bathroom.
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April 2021 by Ana M Alvidrez Donatti
Horrible since day one. There’s a girl during the morning time, she’s alright. Now, there’s this other girl and a guy, they have the worst attitude every time I go please someone do them a favor and let them know it’s ok to smile!!!
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March 2021 by Suzanne D.
I came in the other day looking for a really good permanent color to color my gray roots. Ivan was very friendly, I took his time explaining the different products to me, help me find a nice deep moisturizer for my frizzy hair which worked great! I think I was L'Oreal deep conditioner in a big jar. Anyway he was great! Good employee highly recommend.
