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June 2025 by Kevin Garcia
The employees are overweight—which made everything make sense once I showed up. I called ahead asking for blades, gave the exact make and model, and they immediately said, “We don’t have them.” I called them out for not even checking, so they pretended to go look… then told me the same thing. I show up, walk to the aisle, and surprise—blades are right there.
I buy them, only to be met by two out-of-breath women slowly inspecting my items like it was the first real movement they’ve done all day. Everything about the experience suddenly clicked. Anyway, heading out to buy more blades somewhere else—just figured I’d leave this little gem before I go.
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March 2025 by Abhinav Saxena
Update your timings on Google. Don't waste other people time.
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March 2025 by Margaret Aprison
It’s closed?
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February 2025 by Donny Martin
Went on Monday at 6pm and they're closed. Sign says theyre temporarily closed. Please update the google maps location because it was a waste of time coming here, it's really out of the way for me.
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October 2024 by Vanessa Galeano
Nicole helped me out, listened to all my questions and helped me find products for my colored hair. I really appreciated her help and she was very knowledgeable!
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June 2024 by Allison Smeltzer
I decided to freshen up my copper hair color before going out of town for my first high school reunion, so I went to Sally's on Elston on 5/16/24 to buy Ion True Tones Copper perm hair cream. Imagine my surprise after rinsing my hair and seeing a dark burgandy color that brought out all my red skin tones in the worst way (this color only doesn't wash me out if I'm wearing full face evening make up which I seldom do!). After carefully reading all of the label information on the tube of hair dye, I found it was a 'Light Burgandy Blonde' color that was incorrectly packaged in the sealed box of Copper color I'd purchased. Including tip, this mix up cost me $180 to correct in a salon. Honestly I feel that Sally's should at least partially reimburse me for this correction, but the manager never returned my call and their customer service rep I called said the only reimbursement I was eligible for was the $11.01 I paid for this. I've been a customer at this location for years but would never volunteer for this disaster again, so it's strictly online shopping at other beauty supplies from now on. Buyer beware!
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January 2024 by XD Yaz
Really organized, clean, and well stocked. I passed by for some demi hair color and developer. Daya and Maria helped me find what I needed, including the right color for what I wanted. Will definitely go again!
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August 2023 by Nat D
Jess is a great addition to this location. Super sweet and knowledgeable.
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July 2023 by Teren Maxwell
The staff makes me feel uncomfortable every single time I go in and they make it clear if they want to serve you or not. (Most times it’s not)
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July 2023 by Alexis Del Rey
The girl with the red hair was very unhelpful and look me up and down and said this product was not here. Looks like I found it after looking,I don’t think the red hair worker eye’s are working.
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June 2023 by Jeri Carriveau
Came in right before closing and clueless, the ladies were so nice helping me figure out what I need!!
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February 2023 by Katherine Delgadillo
Jess is a great addition to this location. Super sweet and knowledgeable.
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June 2022 by d v
lady with short hair and old was super rude from the start. Sighed once I said I was doing a return. Followed me around the store and made condescending comments to me. Overall horrible experience!! The sally’s is messy and under stocked. The one on Addison is so much better and staff is actually helpful and nice!
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February 2022 by Turtle Hamster
had everything I needed, staff was knowledgeable, helpful and friendly
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December 2021 by Emily S.
Last year, I went to pick up some hair dye with a 50$ visa gift card. A few days later I find out that all the money in the card was gone. The dye cost maybe 20$ and was my only purchase using that gift card
