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May 2025 by Ewa Milewski
I called to see if there was an item in stock and the female employee was so extremely rude. If I’m asking about a soft honey wax, I don’t think I’m imply that I want a hard wax? lol. Learn some professionalism, PLEASE
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April 2025 by Nino Arobelidze
Just picked up my regular batch of products that I usually get from another location but all my nearby stores were out. The ladies that took care of me were super nice and I had a very fast and friendly service.
Thank you!
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March 2025 by Alo
Not sure if she’s the manager or just a regular employee but there was an older woman with dark hair I think her name was violet not sure but she was extremely rude very nasty attitude . I can see why this place has so many bad reviews and I wasn’t the only one who experienced her rudeness . Hopefully they can teach their employees about customer service soon.
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January 2025 by Janise Montero
If I could give 0 stars, I would give them what a bad attitude they have in this store.
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August 2024 by Christina Johnson
There is one lady here who will follow you around nonstop and will not stop asking if you need help. Annoyed with her fake organizing in every aisle I stepped into. Ended up with only leaving with a pack of curved needles and not the hair coloring because of how uncomfortable I was. Ended up coming back a couple of days later with my boyfriend where a different lady didn’t make me feel uncomfortable and helped me picked out hair coloring after asking for help without being stalk. Here is an idea. Don’t be on your phone at the front desk and when you see someone you don’t like run from the front desk and follow them nonstop
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October 2023 by Kayla
This Sally’s has the rudest staff I’ve ever interacted with. They are dismissive and aggressive. I had asked if the sale being advertised applied to my purchase and the cashier rolled her eyes at me.
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October 2023 by Eric Fernquist
I LOVE THIS DAMN STORE MY FAVORITE HAIR PRODUCTS STORE I LOVE I LOVE
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September 2023 by Dayana Rojas
Both employees were not helpful. Even though they ask if you needed any help they didn’t provide help whatsoever. Don’t come here if you need guidance.
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August 2023 by big fan of coffee
Bad customer service. ?
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August 2023 by Dan Pin
They sell you defective items then they just tell you to deal with the manufacture!
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May 2023 by Liza Perez
Bought some items ended up taking back because TJ Maxx had them less expensive and was not refunded correctly. Unfortunately, I didn't notice until I got home but remembered the cashier kinda tossing off something to the side and not scanning it. When I called to confirm both her and manager had a very offensive attitude. Needless to say I didn't get my money back.
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February 2023 by Josue Concepcion
Came in for the first time needing recommendations to dye my hair and I have to say the service there was amazing the lady that helped me was extremely polite and patient.
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February 2023 by Julie Villegas
They almost always have everything and ask if you need help when you walk in. My preferred Sally's location!
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December 2022 by Cristina Ciobanu
I liked this place to pick up my hair products, the only problem is the manager, very-very rude woman (polish speaking dark hair), rude with customers and with employees.
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August 2022 by Paola Cardenas
The cashier with purple hair had an attitude with me for wanting to exchange the same product different shade and asking for a price adjustment since I used a reward in my original transaction. She said that wasn’t possible and oh well I’ll be losing my reward .I was surprised since I had done similar transactions at Sallys without any issues. Her manager said it can be done because it was the same product. This girl has awful customer service skills !
